Recreation Supervisor

Job Summary:

As a Recreation Supervisor you are responsible for supervising Pool, Beach and recreation operations of the resort.  

Job Duties and Functions:

• Actively monitor the guest experience through ongoing, in-person interactions, ensuring service excellence and anticipating guest needs. 

• Lead by example, setting high standards of professionalism, hospitality, and teamwork across all Pool, Beach, and Recreation operations. 

• Plan and coordinate daily surprise and delight around the Pool & Beach. 

• Plan, coordinate, and execute diverse wellness and recreation activities tailored to the resort’s guest profile. 

• Collaborate with third-party vendors for specialized activities, ensuring seamless execution and accurate, timely invoicing. 

• Ensure Pool & Beach area is exceptionally clean, well maintained and tidy at all times. 

• Convey any potential maintenance, housekeeping, safety, and operational issues to the proper department official. 

• Work closely with loss prevention to ensure the proper training of the team in safety procedures and keep the safety of our guests as a priority 

• Conduct regular on the job training for team and ascertain all department standards are met. 

• Performs other duties and attends meetings, as assigned by hotel/department leadership

Education and Experience:

• Minimum 2 years of leadership experience in pool & beach operations at luxury hotel or resort 

• Strong understanding of Forbes/ AAA luxury standards and their implementation. 

• Ability to perform duties while exposed to varying outdoor conditions typical of a tropical climate, including prolonged sun, humidity, and heat. 

• Strong understanding of Opera, HotSos and other hotel systems. 

• Solid knowledge of MS Office. 

• Ability to lift and move up to 50 pound 

• Flexible schedule, able to work evenings, weekends and holidays. 

• Must be able to stand for prolonged periods of time during shift