Jobs at Grand Hyatt Grand Cayman Resort & Spa

• Esthetician/Beauty Therapist (Spa)

  At MERA Elemental Sanctuary, we believe in the transformative power of intuitive care and mindful beauty. Our estheticians/beauty therapists are selected not only for their technical expertise but for their warmth, presence, and commitment to creating deeply restorative experiences. As an Esthetician / Beauty Therapist, you are responsible for educating guests about their skin’s health, beauty, and therapeutic needs while delivering results-driven facial and body treatments that exceed expectations. Through refined technique, compassionate consultation, and a love for holistic care, you help cultivate guest trust and loyalty.

• Licensed Massage Therapist (Spa)

  At MERA Elemental Spa, we believe in the profound healing power of intuitive touch and wholehearted service. Our mission is to create a sanctuary where every treatment is guided not only by technique, but by deep listening—to the body, the spirit, and the unspoken needs of each guest. The Licensed Massage Therapist delivers exceptional massage and body treatments tailored to each guest’s unique needs. This role requires advanced knowledge of multiple modalities, a commitment to professionalism, and a deep passion for health and wellness.

• Finance Manager (Finance/Accounting)

  Job Specification: Finance ManagerDepartment: Finance and AccountingReports To: Assistant Director of FinanceJob Purpose:To oversee financial planning, analysis, and reporting to ensure accurate and timely decision-making that supports organizational goals. Responsible for maintaining compliance, optimizing financial performance, and driving cost efficiency across all operations.Job DescriptionJOB SUMMARY Manages the hotel’s day-to-day Accounting function, assisting the Director of Finance Assistant Director of Finance in providing financial leadership to the business and clear structure and direction to the Finance team. Primary responsibilities include preparation and analysis of the financial reports and reconciliations, internal and external reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control. CANDIDATE PROFILE  Education and Experience•    Associate’s degree and at least 3 years of related experience; or a bachelor’s degree and at least 1 year of related experience; or, at least 5 years of progressive experience in a hotel accounting field.•    Supervisory experience required.•    Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately.•    Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.•    Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the need.•    Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.•    Must be able to work with and understand financial information and data, and basic arithmetic functions.CORE WORK ACTIVITIESManaging Work, Projects, and Policies• Coordinates and implements accounting work and projects assigned.• Coordinates, implements and follows up Accounting SOP/Internal process audits for all areas of the property.• Generates and provides accurate and timely results in the form of reports, presentations, etc.• Analyzes information and evaluates results to choose the best solution and solve problems.• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.• Balances credit card ledgers.• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.Maintaining Finance and Accounting Goals• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Submits reports in a timely manner, ensuring delivery deadlines.• Ensures profits and losses are documented accurately.• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.• Maintains a strong accounting and operational control environment to safeguard assets.• Completes period end function each period.• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.Demonstrating and Applying Accounting Knowledge • Demonstrates knowledge of job-relevant issues, products, systems, and processes.• Demonstrates knowledge of return check procedures.• Demonstrates knowledge of the Gross Revenue Report.• Demonstrates knowledge and proficiency with write off procedures.• Demonstrates knowledge and proficiency with consolidated deposit procedures.• Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Motivates and provides a work environment where employees are productive.• Imposes deadlines and delegates tasks.• Provides an "open door policy" and is highly visible in areas of responsibility.• Understands how to manage in a culturally diverse work environment.• Manages the quality process in areas of customer service and employee satisfaction.Managing and Conducting Human Resource Activities• Supports the development, mentoring and training of employees.• Provides constructive coaching and counseling to employees.• Trains people on account of receivable posting techniques.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Demonstrates personal integrity.• Uses effective listening skills.• Demonstrates self-confidence, energy and enthusiasm.• Manages group or interpersonal conflict effectively.• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.• Manages time well and possesses strong organizational skills.• Presents ideas, expectations and information in a concise well-organized way.• Uses problem solving methodology for decision making and follow up.• Makes collections calls if necessary.Software knowledge requirements: 1.    Hotel PMS System 2.    Hotel POS System3.    Book4Time4.    Hotel Procurement System – Birchstreet

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