Jobs at Grand Hyatt Grand Cayman Resort & Spa

• Food & Beverage Manager (Food & Beverage)

  The Food & Beverage Manager, under the Director of Food & Beverage and senior management, oversees all operations for a bar or restaurant to ensure exceptional guest experience.

• Rooms Back of House Employee (Rooms Division)

  The Rooms Back of House Employee is responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, in accordance with hotel standards and safety/security procedures. This position covers the responsibilities of Room Attendant, Turn Down Attendant, Houseman, Public Area Attendant, Uniform Room attendant, and Linen Runner.

• Recreation Supervisor (Recreation/Entertainment)

  As a Recreation Supervisor you are responsible for supervising Pool, Beach and recreation operations of the resort.  

• Kitchen Steward (Chefs/Kitchen)

  The Kitchen Steward is responsible for ensuring the cleanliness and organization of all kitchen areas, equipment, and utensils, supporting the culinary team in maintaining a safe and efficient working environment. This role is essential to upholding the Grand Hyatt Grand Cayman’s 5-star standards for hygiene, sanitation, and overall kitchen operations. 

• Rooms Front of House Employee (Rooms Division)

  The Rooms Front of House Employee serves as the first point of contact for guests, delivering a seamless and personalized arrival and departure experience. This position covers the responsibilities of front desk agent, concierge and PBX agent. Ensure efficient front desk operations while upholding the highest standards of hospitality, communication, and guest satisfaction. 

• Front Office Supervisor (Guest Services)

  As the Overnight Front Office Supervisor, you will be responsible for supervising the overnight operations of the Front Office, including the nightly audit process, in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay.  

• Rooms Controller (Guest Services)

  The Rooms Controller will work in partnership with Front Office, Revenue Management and other operational departments with a focus on managing the hotel’s room inventory to maximize both revenue and quality service levels for guests. 

• Kids Camp Attendant (Recreation/Entertainment)

  The Kids Camp Attendant is responsible for providing oversight and ensuring safety of all participants and direct supervision of children in the resort’s kids programming. He/she assists in creating a fun, safe, and engaging environment for young guests while maintaining the highest standards of service and professionalism consistent with the brand. 

• Pool & Beach Attendant (Recreation/Entertainment)

  The Pool & Beach Attendant will deliver exceptional guest experiences at pool, beach, and recreation areas by anticipating needs, maintaining pristine environments, ensuring safety, and promoting resort activities with professionalism, efficiency, and outstanding customer service.

• Front Office Supervisor (Guest Services)

  As Front Office Supervisor, you will be responsible for supervising operations of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay.  

• Bell Captain (Guest Services)

  The Bell Captain provides supervision and guidance to the Bell Attendants on property, ensuring exceptional arrival and departure experiences through warm greetings, valet service, luggage assistance, and local expertise. Serve as a key point of guest interaction, supporting smooth operations in both front drive and lobby areas. 

• Reservations Agent (Guest Services)

  The Reservations Agent is responsible for handling all aspects of the reservations department in a friendly and efficient manner. He/she is responsible for assisting in quoting available rates to maximize room revenue and average rate according to property standards.  

• Bell/Valet Attendant (Guest Services)

  The Bell/Valet Attendant provides exceptional arrival and departure experiences through warm greetings, valet service, luggage assistance, and local expertise. Serve as a key point of guest interaction, supporting smooth operations in both front drive and lobby areas. 

• Welcome Ambassador (Guest Services)

  The Welcome Ambassador is the primary point person for ensuring all guests have a seamless and memorable arrival experience. This person acts as a liaison between the guest and the front desk/ concierge teams, to ensure all guest needs are met upon arriving to the resort.  

• Chef de Cuisine / Banquet Chef (Chefs/Kitchen)

  Job Summary:The Chef de Cuisine/Banquet Chef will direct, enhance, and refine the culinary experience by driving quality, innovation, execution, and consistency in the resort restaurant. The Chef de Cuisine/Banquet Chef will function as the business leader of the culinary operation to ensure profitability, along with consistency and quality. As the Chef de Cuisine/Banquet Chef it is important to be visible to members and guests and become the personality of the resort restaurant by representing the culinary team for Public Relation and advertising efforts.

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