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Cook
(Chefs/Kitchen)
The Cook is responsible for preparing and plating food items to the highest standards in one of the Grand Hyatt Grand Cayman’s restaurants, or events operations. This role requires attention to detail, teamwork, and the ability to work efficiently under pressure while maintaining all safety and cleanliness protocols.
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Director of Owner Relations
(Operations)
Job Summary:The Director of Owner Relations is responsible for overseeing the daily operations of the hotel-managed residences, ensuring an exceptional level of personalized service to Residence owners and guests while protecting the property’s operational, financial, and brand standards. This leadership role works in coordination with resort’s operations and accounting team to guarantee a seamless luxury residential experience. Key Responsibilities: 1. Serve as the primary liaison for residence owners, addressing inquiries, concerns, and requests promptly and professionally. 2. Deliver the highest level of personalized service, proactively anticipating owners’ needs to enhance satisfaction and retention. 3. Partner with the Reservations Team to allocate units for residence owners in accordance with the Residences Management Agreement. 4. Collaborate with the Accounting Team to ensure accurate billing, timely statements, and clear communication with owners on financial matters. 5. Collaborate with the hotel’s executive committee and department heads to ensure cohesive operations and shared services. 6. Enforce residential policies and procedures to maintain property standards, safety, and security. 7. Monitor and manage the financial performance of the residences, including operating budgets, expense control, and strata billing (where applicable). 8. Coordinate and support residential events, social gatherings, and community-building initiatives. 9. Oversee and resolve property maintenance issues in collaboration with Engineering and Housekeeping to maintain the highest standards of upkeep. 10. Maintain accurate homeowner records, service logs, and confidential documentation. 11. Ensure compliance with local regulations, health and safety standards, and hotel brand guidelines. Education & Experience: 1. Minimum 2 years’ experience as Director of Residences, Residences Manager or a comparable leadership role within a luxury or lifestyle hotel/resort. 2. Strong understanding of hotel operations at management level, with demonstrated proficiency in Front Office and Reservations operations 3. Strong understanding of Forbes/ AAA standards is mandatory. 4. Must be able to work with and understand financial information and data, and basic arithmetic functions. 5. In depth understanding of Opera and reservations platforms is a must. Knowledge of Owner Relations is preferred. 6. Must be proficient in Windows Operating Systems, Company approved spreadsheets and word processing. 7. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. 8. Flexible schedule, able to work evenings, weekends, and holidays when needed.
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Esthetician / Beauty Therapist
(Spa)
At MERA Elemental Sanctuary, we believe in the transformative power of intuitive care and mindful beauty. Our estheticians/beauty therapists are selected not only for their technical expertise but for their warmth, presence, and commitment to creating deeply restorative experiences. As an Esthetician / Beauty Therapist, you are responsible for educating guests about their skin’s health, beauty, and therapeutic needs while delivering results-driven facial and body treatments that exceed expectations. Through refined technique, compassionate consultation, and a love for holistic care, you help cultivate guest trust and loyalty.
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Executive Steward
(Chefs/Kitchen)
Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.
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Food & Beverage Server
(Food & Beverage)
As a Food & Beverage Server, you will play a key role in delivering a luxurious dining experience by warmly welcoming and attentively serving our guests. Your professionalism, knowledge, and teamwork will ensure every guest feels valued and enjoys impeccable service.
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F&B Supervisor
(Food & Beverage)
As a F&B Supervisor, you will lead daily front-of-house operations with a focus on delivering impeccable food & beverage service, presentation, and guest satisfaction. You will mentor and develop your team to uphold the highest standards consistent with Forbes and AAA Five Diamond luxury service.
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Food & Beverage Manager
(Food & Beverage)
Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.
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Front Office Manager
(Guest Services)
Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.
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Host
(Food & Beverage)
As the first point of contact for our guests, the Host sets the tone for a welcoming and elevated dining experience. You'll manage reservations, greet and seat guests, and assist both front- and back-of-house teams to ensure seamless service and guest satisfaction.
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Kids Camp Supervisor
(Recreation/Entertainment)
As the Kids Camp Supervisor you are responsible for providing oversight and ensuring safety of all participants and direct supervision of children in the resort’s kids programming. He/she assists in creating a fun, safe, and engaging environment for young guests while maintaining the highest standards of service and professionalism consistent with the brand.
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Lead Bartender
(Bartender/Mixologist)
As the Lead Bartender, you will lead bar operations while delivering a refined and engaging guest experience. With a deep knowledge of cocktails, spirits, and service excellence, you’ll lead by example and support a seamless, high-end beverage program.
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Lead Host
(Food & Beverage)
As the Lead Host, you serve as both a welcoming presence for our guests and a key team member within the front-of-house team. You'll oversee host operations, manage reservations and floor plans, support training of hosts, and collaborate closely with the F&B management team to ensure a smooth, refined, and guest-centric dining experience.
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Lead Steward
(Chefs/Kitchen)
The Lead Steward is responsible for cleaning and supervising, the stewarding team and ensuring all kitchen areas, equipment, and utensils are cleaned, sanitized, and organized according to hotel standards. This role works closely with the Executive Steward, culinary and engineering teams to maintain hygiene, safety, and operational excellence in support of the Grand Hyatt Grand Cayman’s 5-star service standards.
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Licensed Massage Therapist
(Spa)
At MERA Elemental Spa, we believe in the profound healing power of intuitive touch and wholehearted service. Our mission is to create a sanctuary where every treatment is guided not only by technique, but by deep listening—to the body, the spirit, and the unspoken needs of each guest. The Licensed Massage Therapist delivers exceptional massage and body treatments tailored to each guest’s unique needs. This role requires advanced knowledge of multiple modalities, a commitment to professionalism, and a deep passion for health and wellness.
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Loss Prevention Officer
(Security)
The Loss Prevention Officer is responsible for providing protection for hotel guests, employees, and property. They are also responsible for giving guests a sense of comfort and well-being by maintaining a visible presence.
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