Jobs at Grand Hyatt Grand Cayman Resort & Spa

• Lead Steward (Chefs/Kitchen)

  The Lead Steward is responsible for cleaning and supervising, the stewarding team and ensuring all kitchen areas, equipment, and utensils are cleaned, sanitized, and organized according to hotel standards. This role works closely with the Executive Steward, culinary and engineering teams to maintain hygiene, safety, and operational excellence in support of the Grand Hyatt Grand Cayman’s 5-star service standards.

• Line Cook (Chefs/Kitchen)

  The Line Cook is responsible for preparing and plating food items to the highest standards in one of the Grand Hyatt Grand Cayman’s restaurants, or events operations. This role requires attention to detail, teamwork, and the ability to work efficiently under pressure while maintaining all safety and cleanliness protocols. 

• Licensed Massage Therapist (Spa)

  At MERA Elemental Spa, we believe in the profound healing power of intuitive touch and wholehearted service. Our mission is to create a sanctuary where every treatment is guided not only by technique, but by deep listening—to the body, the spirit, and the unspoken needs of each guest. The Licensed Massage Therapist delivers exceptional massage and body treatments tailored to each guest’s unique needs. This role requires advanced knowledge of multiple modalities, a commitment to professionalism, and a deep passion for health and wellness.

• Pool & Beach Attendant (Recreation/Entertainment)

  The Pool & Beach Attendant will deliver exceptional guest experiences at pool, beach, and recreation areas by anticipating needs, maintaining pristine environments, ensuring safety, and promoting resort activities with professionalism, efficiency, and outstanding customer service.

• Front Office Manager (Guest Services)

  Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.

• Rooms Front of House Employee (Guest Services)

  The Rooms Front of House Employee serves as the first point of contact for guests, delivering a seamless and personalized arrival and departure experience. This position covers the responsibilities of front desk agent, concierge and PBX agent. Ensure efficient front desk operations while upholding the highest standards of hospitality, communication, and guest satisfaction. 

• Chef De Partie (Pastry / Bakery) (Chefs/Kitchen)

  The Pastry Chef de Partie is responsible for overseeing the pastry, bakery and dessert station at the Grand Hyatt Grand Cayman, ensuring all items are prepared and plated according to the highest 5-star standards. This role supports the Pastry Sous Chef and Pastry Chef in creating a consistent, high-quality product, while mentoring junior team members and maintaining a smooth and efficient pastry operation. 

• Engineering - Kitchen Equipment Repairs & Maintenance (Engineering/Maintenance)

  Engineering Technician, Kitchen Equipment Repairs & Maintenance

• Bell / Valet Attendant (Guest Services)

  The Bell/Valet Attendant provides exceptional arrival and departure experiences through warm greetings, valet service, luggage assistance, and local expertise. Serve as a key point of guest interaction, supporting smooth operations in both front drive and lobby areas. 

• Reservations Agent (Guest Services)

  The Reservations Agent is responsible for handling all aspects of the reservations department in a friendly and efficient manner. He/she is responsible for assisting in quoting available rates to maximize room revenue and average rate according to property standards.  

• Welcome Ambassador (Guest Services)

  The Welcome Ambassador is the primary point person for ensuring all guests have a seamless and memorable arrival experience. This person acts as a liaison between the guest and the front desk/ concierge teams, to ensure all guest needs are met upon arriving to the resort.  

• Director of Human Resources (Human Resources)

  The Director of Human Resources serves as a strategic business partner to General Managers and executive leadership teams The role provides guidance, direction, and hands-on leadership in all aspects of human resources, including talent acquisition, workforce planning, associate engagement, training and development, compensation strategy, compliance, and organizational effectiveness.

• Director of Engineering (Engineering/Maintenance)

  The successful applicant will be responsible for the oversight of the property’s maintenance function and its operation, capital improvements, and service and repair of equipment on site. Directs and supervises the Maintenance and Grounds staff. Ensures optimal financial performance of the department.RESPONSIBILITIES:1. Direct and supervise all Maintenance and Grounds staff including hiring, training, performance and termination.2. Prepare and maintain Engineering budget and monitor monthly. Complete P&L responsibility for the department, manage forecasts and assist with the capital plan.3. Develop and implement effective policies and procedures for department in collaboration with senior management.4. Balance operational, administrative and Guest needs.5. Develop schedules for preventive maintenance and ensures facilities are inspected regularly to identify current and potential maintenance needs. Implement and use multiple systems to track progress.6. Responsible for receiving and prioritizing requests for maintenance.7. Ensures repairs comply with internal policies and external regulations. Maintain records and documentation related to repairs made. Is responsible for Life/Fire safety systems, and energy/green initiative systems.8. Identify building challenges and resolve accordingly.9. Maintain inventory supplies.10. Schedule needed inspections for the property and work with vendors accordingly.REQUIREMENTS:1. At least 5+ years of progressive experience in upscale or luxury hotel engineering, and 4+ years as a Director of Engineering experience in an upscale or luxury hotel.2. Qualifications are required as either a Professional degree in an Engineering discipline, a trade degree in a specific technical field relating to Engineering discipline, or relevant experience.3. Licensed in a trade a plus (plumbing, electrical, HVAC, Carpentry, etc.)4. Attention to detail, and excellent verbal and written communication skills in English.5. Effective in handling problems in workplace, including anticipating, identifying, preventing and solving problems as necessary.6. Strong Microsoft Office skills including Word, Excel and Outlook a must.7. Must be able to work with and understand financial information and data.8. Multi task and meet deadlines.9. Flexibility to work and able to lift up to 50lbs.10. Valid driver’s license with acceptable driving record.11. Must be able to live and work in Cayman Islands.SALARY:Salary will be commensurate with experience. This role is part of the executive committee for the property, and benefits may include a housing allowance and performance bonus. Other benefits, such as health insurance, pension, and paid vacation, are also provided in accordance with Cayman Islands Labour Law.

• Residence Finance Manager (Finance/Accounting)

  Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.

• Line Cook (Pastry/Bakery) (Chefs/Kitchen)

  The Line Cook (Pastry/Bakery) is responsible for preparing and plating all pastry and dessert items according to hotel recipes and quality standards. This individual supports the Pastry Chef and team to ensure a smooth pastry operation and deliver a consistent, high-quality product that exceeds guest expectations. 

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