Lead Bartender

Grand Hyatt Grand Cayman Resort & Spa
Grand Cayman, Cayman Islands

Job Summary: 

As the Lead Bartender, you will lead bar operations while delivering a refined and engaging guest experience. With a deep knowledge of cocktails, spirits, and service excellence, you’ll lead by example and support a seamless, high-end beverage program. 

Job Duties & Functions: 

  • Craft exceptional cocktails and beverages while providing warm, attentive service to all guests. 
  • Lead daily bar operations, including inventory management, setup/breakdown, and cleanliness. 
  • Lead, train, and motivate bartending staff to uphold Forbes/AAA service standards. 
  • Ensure accurate order entry and payment processing through the POS system. 
  • Maintain expert-level knowledge of beer, wine, spirits, specialty cocktails, latest mixology trends & techniques and confidently make recommendations. 
  • Collaborate with management and culinary teams to ensure cohesive food and beverage pairings and seasonal menu updates. 
  • Monitor guest satisfaction, handle feedback with professionalism, and resolve issues promptly or escalate to management. 
  • Consistently stay updated with the latest food and beverage trends, spirits and wine knowledge to deliver exceptional guest dining experiences. 
  • Enforce all safety, sanitation, and alcohol compliance policies. 
  • Undertake additional duties and responsibilities as directed by management. 
  • Represent the bar in leadership capacity, setting a positive example for teamwork, efficiency, and hospitality. 
  • Performs other duties and attends meetings, as assigned by hotel/department leadership. 

Education & Experience: 

  • Minimum 2 years of bartending experience in a luxury, high-volume, or fine-dining environment; prior leadership experience strongly preferred. 
  • Strong knowledge of classic and contemporary cocktails, spirits, wine, and mixology trends. 
  • Strong understanding of Forbes Travel Guide, AAA Five Diamond, LQA or equivalent service standards. 
  • Passion for creating exceptional guest experiences and mentoring others. 
  • Food Handler and Alcohol Awareness certifications (as required). 
  • Excellent communication, leadership, and organizational skills. 
  • Proficient in POS systems and bar inventory software. 
  • Ability to read, write and converse in English. Additional languages are a plus. 
  • Flexible schedule including evenings, weekends, and holidays.

Grand Hyatt Grand Cayman Resort & Spa

Resort with 382 Rooms

EMBRACE THE BEAUTY OF GRAND CAYMAN

A world-class beach warrants a world-class stay, and that’s exactly what awaits at Grand Hyatt Grand Cayman Resort & Spa, ideally situated near Seven Mile Beach and just 10 minutes from Owen Roberts International Airport. With our resort as home base, opportunities for fun and relaxation abound, whether you prefer to swim, surf, snorkel, paddleboard or otherwise enjoy the cerulean Caribbean. Just minutes away, explore George Town and the most popular nature attractions. Inside the resort, our sumptuous spa soothes your body and mind, with treatments accompanied by beautiful views and exceptional service. Lounge at one of our amazing pools, work out at the on-site fitness center, indulge in exclusive amenities at Grand Club Lounge and know that our grand event venues feature unrivaled ocean vistas and the largest space on the island. It’s all here on 900 feet of spectacular oceanfront overlooking the Caribbean Sea and breathtaking sunset views.