Food & Beverage Manager

Grand Hyatt Grand Cayman Resort & Spa
Grand Cayman, Cayman Islands

Grand Hyatt Grand Cayman Resort & Spa

89 West Bay Road

Grand Cayman, KY1-1205

Cayman Islands

382 Room Resort

Salary will be commensurate with experience. Benefits include health insurance, pension plan, and paid vacation in accordance with Caymanian Labour Laws.

Job Summary

The Food & Beverage Manager, under the Director of Food & Beverage and senior management, oversees all operations for a bar or restaurant to ensure exceptional guest experience.

Job Duties & Functions

  • Oversee daily operations of F&B outlets, including staff scheduling and satisfaction, along with guest satisfaction.
  • Responsible for quality, consistency, and presentation of all food and beverage products delivered to guests.
  • Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.
  • Utilize and/or create financial reporting tools to properly measure the area’s efficiency and financial success. Take corrective action as necessary.
  • Develops and administers operating and capital budgets.
  • Controls all labor and food cost percentages.
  • Leads the marketing efforts to include social media, grassroots community marketing and other promotions. Building community relations is critical.
  • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling etc. Responsibilities include interviewing, hiring and onboarding of new team members as needed.
  • Demonstrates a commitment to ensuring responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
  • Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
  • Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
  • Responsible for coordinating daily cleanliness and maintenance of the restaurants and kitchen.
  • Other duties as assigned.

Education & Experience

  • A minimum of 2 years of Manager/ leadership experience in an upscale restaurant at luxury hotel/ resort or similar industry.
  • Pre-opening experience beneficial
  • Strong understanding and ability to train the team on Forbes/ AAA luxury standards.
  • Strong understanding of restaurant systems, restaurant financials, product mix and cost controls.
  • Bachelor's degree in Hospitality, Restaurant, or Culinary Management is preferred.
  • Must present an image of excitement, enthusiasm, and an outgoing personality, while being able to project a professional appearance
  • Must possess excellent organizational, communication and multi-tasking skills.
  • Must possess excellent time management skills, along with the ability to forecast the time management needs of others.
  • Able to perform a variety of complicated tasks.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.

Grand Hyatt Grand Cayman Resort & Spa

382 Room Resort

EMBRACE THE BEAUTY OF GRAND CAYMAN

A world-class beach warrants a world-class stay, and that’s exactly what awaits at Grand Hyatt Grand Cayman Resort & Spa, ideally situated near Seven Mile Beach and just 10 minutes from Owen Roberts International Airport. With our resort as home base, opportunities for fun and relaxation abound, whether you prefer to swim, surf, snorkel, paddleboard or otherwise enjoy the cerulean Caribbean. Just minutes away, explore George Town and the most popular nature attractions. Inside the resort, our sumptuous spa soothes your body and mind, with treatments accompanied by beautiful views and exceptional service. Lounge at one of our amazing pools, work out at the on-site fitness center, indulge in exclusive amenities at Grand Club Lounge and know that our grand event venues feature unrivaled ocean vistas and the largest space on the island. It’s all here on 900 feet of spectacular oceanfront overlooking the Caribbean Sea and breathtaking sunset views.