Training & Development Manager

We are looking for a Training & Development Manager with experience in 5 star hotels to lead our organization's learning and development strategy. This role is responsible for identifying training needs, designing effective training programs, and ensuring that employees have the skills and knowledge required to perform their roles effectively. The Training & Development Manager will collaborate with department heads and HR to align training initiatives with business goals and performance objectives. The ideal candidate will have a strong background in instructional design, adult learning principles, and performance management. They should be able to assess organizational needs, develop training materials, and evaluate the effectiveness of training programs. The Training & Development Manager will also be responsible for managing a team of trainers and coordinating external training providers when necessary. Key responsibilities include conducting training needs assessments, creating annual training plans, developing e-learning modules, organizing workshops, and maintaining training records. The Training & Development Manager will also monitor training budgets and ensure compliance with industry standards and regulations. This position requires excellent communication and leadership skills, as well as the ability to manage multiple projects simultaneously. The successful candidate will be proactive, detail-oriented, and passionate about employee development and continuous learning. If you are a strategic thinker with a passion for helping others grow and succeed, we invite you to apply for this exciting opportunity to shape the future of our workforce.

Responsibilities 

• Develop and implement training strategies aligned with business goals
• Conduct training needs assessments across departments
• Design and deliver engaging training programs and workshops
• Evaluate the effectiveness of training initiatives
• Manage training budgets and resources
• Oversee a team of trainers and external vendors
• Maintain accurate training records and documentation
• Collaborate with HR and department heads to support employee development
• Create e-learning content and manage learning management systems
• Ensure compliance with industry regulations and standards

Requirements

• Bachelor’s degree in Human Resources, Education, or related field
• Proven experience as a Training & Development Manager in 5 start hotels or similar role
• Strong knowledge of instructional design and adult learning principles
• Excellent communication and presentation skills
• Ability to manage multiple projects and deadlines
• Experience with learning management systems (LMS)
• Strong leadership and team management abilities
• Analytical mindset and problem-solving skills
• Familiarity with performance management and employee development
• Certification in training or HR (e.g., CPTM, SHRM) is a plus

What we offer

• We believe in creating a supportive and rewarding work environment for our employees. You will enjoy a competitive salary and opportunities for professional development. We are committed to fostering a culture of collaboration, innovation, and work-life balance.