House Attendant
Hyatt Regency Bethesda
Bethesda, MD
Hyatt Regency Bethesda
One Bethesda Metro Center (7400 Wisconsin Ave)
Bethesda, MD 20814
Telephone (301) 657-1234
Compensation: $20.00 per hour
Opportunity: Overnight House Person
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Your Growth PathHousekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager
Your Focus- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High Schooldiploma preferred.
- Previous housekeeping experiencerequired or equivalent training preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
- Usage of cleaning chemicals.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Hyatt Regency Bethesda
Hotel with 390 Rooms
Our Hotel
Hyatt Regency Bethesda welcomes you to our completely renovated hotel. This recent multi-million dollar transformation includes all new guest rooms and bathrooms, remodeled meetings space including a stunning rooftop event space, and a revitalized lobby in our 12 story atrium. Located in the heart of downtown, our Bethesda, Maryland hotel is ideal for both business and leisure travelers to the Washington DC area. We offer direct access to the Metrorail and several bus routes, and only a short drive from the Georgetown and the most exciting attractions in the Capital region. Host high level meetings or conferences in our meeting space, relax in our brand-new guest rooms and suites, and savor USDA prime aged steaks and seafood at the nationally acclaimed Morton’s, The Steakhouse.
What to Expect
We’re excited that you’re interested in joining our team! Here’s what you can expect throughout our recruitment process:
Submit Application
Once you submit your application, you will receive an automated email confirming that we have received your resume. Due to the high volume of applicants we receive, please note that response times may vary, and follow-ups may not be immediate.
Recruiter Call
If your qualifications align with the position, you will receive an email invitation to schedule an initial phone screen with a recruiter. Some candidates may also be invited to a secondary virtual screening, which will be hosted via Google Meet.
If your qualifications do not meet the criteria for current open roles, we will retain your resume for future opportunities that may be a better fit.
Site Visit
The final stage of our recruitment process is an in-person interview at the hotel. You’ll meet with the hiring manager and have a chance to get to know the team during a site visit.
Communication
At any point in the process, if we decide not to move forward with your application, we will notify you.