Security Officer / Valet Parker
Hyatt Regency Bethesda
Bethesda, MD
Hyatt Regency Bethesda
One Bethesda Metro Center (7400 Wisconsin Ave)
Bethesda, MD 20814
Telephone (301) 657-1234
Compensation: $18.00 to $20.00 per hour
Opportunity: Overnight Security Officer/Valet Parker
Perform protective and enforcement functions during the overnight shift in a friendly and courteous manner to maintain a safe and secure hotel environment.
Your Growth Path
Security Supervisor/Manager – Director of Security
Your Focus- Patrol designated hotel areas.
- Respond to disturbances and emergency situations.
- Maintain a daily activity log.
- Maintain confidentiality with respect to guest and employee incidents.
- Prepare incident reports and other reports and communicate all related information to hotel management.
- Access secured areas for authorized personnel.
- Complete incident/accident reports in a clear and concise manner.
- Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Monitor TV cameras, if applicable.
- Perform bell person tasks and assist guests with luggage.
- Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles.
- Grasp, lift and/or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff.
- Read luggage tags and provide claim tickets to ensure appropriate delivery.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- HighSchool diploma or equivalent and/or experience in a hotel or related field preferred.
- Prior security experience is desirable.
- CPR/First Aid preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Hyatt Regency Bethesda
Hotel with 390 Rooms
Our Hotel
Hyatt Regency Bethesda welcomes you to our completely renovated hotel. This recent multi-million dollar transformation includes all new guest rooms and bathrooms, remodeled meetings space including a stunning rooftop event space, and a revitalized lobby in our 12 story atrium. Located in the heart of downtown, our Bethesda, Maryland hotel is ideal for both business and leisure travelers to the Washington DC area. We offer direct access to the Metrorail and several bus routes, and only a short drive from the Georgetown and the most exciting attractions in the Capital region. Host high level meetings or conferences in our meeting space, relax in our brand-new guest rooms and suites, and savor USDA prime aged steaks and seafood at the nationally acclaimed Morton’s, The Steakhouse.
What to Expect
We’re excited that you’re interested in joining our team! Here’s what you can expect throughout our recruitment process:
Submit Application
Once you submit your application, you will receive an automated email confirming that we have received your resume. Due to the high volume of applicants we receive, please note that response times may vary, and follow-ups may not be immediate.
Recruiter Call
If your qualifications align with the position, you will receive an email invitation to schedule an initial phone screen with a recruiter. Some candidates may also be invited to a secondary virtual screening, which will be hosted via Google Meet.
If your qualifications do not meet the criteria for current open roles, we will retain your resume for future opportunities that may be a better fit.
Site Visit
The final stage of our recruitment process is an in-person interview at the hotel. You’ll meet with the hiring manager and have a chance to get to know the team during a site visit.
Communication
At any point in the process, if we decide not to move forward with your application, we will notify you.