Union Host

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Union Host at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

• *Benefit Eligibility will vary by position 

Site Specific Perks

• Free On-Site Parking  

• Uniform laundering, stipend for work shoes 

• Complimentary meal and soft drink per shift 

• Department celebrations 

• Associate Appreciation Week 

• Monthly associate recognition and reward programs 

• Monthly cell phone stipend 

As a Union Host, a typical day will include:

• Using the OpenTable web-app; Plan, forecast, and track guest reservations for current and upcoming shifts.

• Provide guests with table accommodations, offer menu recommendations, and ensure that any guests special needs are met and communicated.

• Answer phones and respond to guests’ communications. Address guest issues with Management and report problem reservations or peak times.

• Maintain guest menus, candles, and stock special needs items

• Provide an excellent and consistent level of service to customers

• Assist service staff whenever necessary

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

To Become a Union Hostat HVC:

• Available to work various shifts, holidays, and both weekend days.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

• Position may require background and drug screening, in accordance with state and local requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.