Union Housekeeping Inspector

Hyatt Vacation Club at Highlands Inn
Carmel, CA

Hourly Rate: $23.47

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Union Housekeeping Inspector at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

  • *Benefit Eligibility will vary by position

Site Specific Perks

  • Free On-Site Parking  

  • Uniform laundering, stipend for work shoes 

  • Complimentary meal and soft drink per shift 

  • Department celebrations 

  • Associate Appreciation Week 

  • Monthly associate recognition and reward programs 

  • Monthly cell phone stipend 

As a Union Housekeeping Inspector, a typical day will include:

  • Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency

  • Supervise and inspect the cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction

  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation

  • Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses

  • Respond to guest requests, concerns and problems to ensure guest satisfaction.

  • Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Union Housekeeping Inspector, at HVC:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

  • Position may require background and drug screening, in accordance with state and local requirements.

  • Valid Driver's License Required.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Hyatt Vacation Club at Highlands Inn

Time-Share with 48 Units

An elegant Big Sur escape.

Welcoming guests for over a century, this stunning retreat offers Owners and guests the ultimate in amenities, location, and nearby activities. With its relaxing whirlpool spas, fire pit with Adirondack chairs, dramatic Pacific views, and access to the adjacent Hyatt Carmel Highlands hotel’s premier dining, this is a perfect place for meaningful time together. Off-site, enjoy everything Big Sur has to offer, like scenic drives, hiking, biking, fishing, beaches, coveted golf at Pebble Beach, and plenty of wine-tasting opportunities.