Jobs at Hyatt Vacation Club at Highlands Inn

• Director of Sales (Sales & Marketing)

  Shapes and executes an overall sales strategy. Communicates this strategy to the sales team and other business units. Coordinates with marketing management in order to ensure alignment of marketing and sales strategies. Responds to the needs of the sales force by providing necessary resources, offering incentives, and resolving conflicts. Participates in the performance management, coaching, recruiting, and selection of the sales workforce, and develops compensation plans that will maximize productivity. Oversees the customer sales experience and proactively responds to customer concerns.

• Union Guest Services Associate (Guest Services)

  Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a strong attention to detail while multi-tasking? Value a cooperative, team-oriented environment? 

• Director of Engineering (Engineering/Maintenance)

  This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

• Union Housekeeper (Housekeeping)

           Respond promptly to requests from guests and other departments.  

• Union Turndown Attendant (Housekeeping)

           Respond promptly to requests from guests and other departments. 

• Union Banquet Server (Catering/Banquet)

  Banquet server is a part of a team that creates an atmosphere where things happen, from staging parties to business meetings. The Banquet server’s role is important to the success of the event.

• Banquet Manager (Food & Beverage Manager II) (Catering/Banquet)

  This is an exempt position and will be paid on a salaried basis in accordance with state and federal law. 

• Union Cook III (PM) (Chefs/Kitchen)

  Directly procures all food items and follows standard recipes and line check sheets to properly set up and maintain his / her station as set forth according to daily prep sheets.

• Director of Food & Beverage (Food & Beverage)

  This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

• Director of Housekeeping (Housekeeping)

  This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

• Union Housekeeping Aide (Housekeeping)

  Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.     

• Union Bellperson (Guest Services)

  Greets and escorts guests to rooms. Opens doors and assists owners/guests/visitors entering and leaving property. Informs them of property amenities, services, and hours of operation, and local areas of interest and activities. Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, in-room safe, etc.). Transports guest luggage to and from villa/guest room and/or designated bell area. Assists with luggage storage and retrieval. Assists owners/guests/visitors in and out of vehicles, including assisting with loading/unloading luggage. Supplies owners/guests with directions. Arranges transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) and records advance transportation request as needed. Communicates parking procedures to owners/guests/visitors.    

• Sales Executive (Sales & Marketing)

  Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

Apply for these jobs at https://hyatt.hospitalityonline.com/hyatt-carmel-highlands/jobs