Property Care Technician

Job Summary

The Property Care Technician is responsible for maintaining the appearance, cleanliness, safety, and general condition of the resort’s grounds, pools, water features, outdoor furniture, and common areas. The role performs routine exterior care, pool and water-feature upkeep, and minor property repairs while supporting a welcoming and well-maintained resort environment for guests and colleagues.

Job Duties & Functions

• Perform pressure washing, sweeping, raking, litter collection, and other exterior cleaning across resort pathways, grounds, and common areas.
• Assist with garden-bed upkeep, basic landscaping, weeding, and general grounds-care activities.
• Vacuum, brush, and perform routine cleaning of pools, fountains, and water features.
• Conduct assigned pool and water-quality tests and maintain accurate records of pH, chlorine, temperature, and chemical balance.
• Perform painting, caulking, grout repair, silicone application, and other basic cosmetic repairs to property structures and furniture.
• Conduct routine observations of exterior and common areas and report defects, hazards, or technical maintenance needs requiring Engineering attention.
• Assist with setup, breakdown, and operational support for resort events, banquets, and outdoor functions as required.
• Use and maintain property-care tools, equipment, chemicals, and supplies safely and appropriately.
• Maintain accurate records and logs associated with assigned work.
• Interact courteously and professionally with guests while working in public and outdoor areas.
• Support Engineering colleagues with special projects and general building or property upkeep as assigned.
• Demonstrate a commitment to safety by following all company safety policies and applicable OSHA standards, using required PPE, reporting hazards, and promoting a culture of safety throughout the team.

Education & Experience

Candidates Must Meet At Least One Of The Following Qualification Pathways

Pathway 1: High school diploma or equivalent and at least 1 year of relevant experience in property care, landscaping, pool operations, facilities maintenance, or a similar environment.

Pathway 2: Relevant vocational or technical certificate and 6 months to 1 year of relevant practical experience.

Pathway 3: At least 2 years of directly relevant practical experience may be considered in lieu of the formal education requirement.

Regardless of qualification pathway, candidates must demonstrate the ability to safely operate relevant property-care equipment, follow safe chemical-handling practices, maintain accurate records, and recognize maintenance issues that require escalation.

Luxury hotel or resort experience is preferred.

CPO or equivalent pool certification is preferred and is required where the colleague is independently responsible for pool chemistry or pool operations. OSHA 10 or similar safety training is preferred. A valid driver’s license is required where driving is an essential function of the position.

Working Conditions & Environment

Work is performed primarily throughout exterior and common areas of the resort and may involve exposure to Cayman heat and weather, wet or slippery surfaces, pool chemicals, dust, fumes, noise, landscaping and cleaning equipment, and public areas. Appropriate PPE and established safety procedures must be followed at all times.

Physical Requirements

Ability to stand and walk for extended periods; climb stairs and ladders; balance; bend, stoop, kneel, crouch, and reach; push and pull equipment; operate property-care tools and equipment; and lift and move objects weighing 50 lbs. or more, with or without reasonable accommodation.

General Expectations

This job description describes the general nature, level, and principal responsibilities of the position. It is not intended to be an exhaustive list of every task or responsibility that may be required.

The colleague may be assigned other reasonable duties that are consistent with the nature, level, and overall purpose of the position and may be required to provide support in response to operational needs.

The job description may be reviewed and updated from time to time to reflect changes in operational requirements, systems, processes, or the organization of work. Any material change to the primary purpose, level of responsibility, or core duties of the position will be addressed through the appropriate employment and organizational processes and in accordance with applicable law.

All colleagues are expected to comply with applicable hotel policies and procedures, safety and security requirements, professional appearance and grooming standards, and to work collaboratively with colleagues and departments in support of hotel operations and the guest experience.

The employee's signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.