Group Sales Manager

Group Sales Manager

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Hotel 1000 and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

The Perks

*Eligibility of perks is dependent upon job status

• Paid Time Off (Because Balance Matters)
• 401K Match (Free Money)
• Values Based Culture (#OMGLIFE)
• Benefits - Medical, Dental, Vision, Disability Coverage
• Company Contributed HSA/FSA Plan
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Company Sponsored Life Insurance Policies
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)

The Brass Tacks

Sales

Through proactive sales efforts this position is responsible for meeting and exceeding sales goals of assigned market segments.

This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.

Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.

Reports weekly achievements against goals for prospecting, inquiries, activities, and industry events. Ability to adjust goals and achieve goals based on market conditions.

Solicit and secure new business for assigned market segments by making outside sales calls.

Participate in trade shows, promotional events, and industry events.

Conduct site inspections and client presentations.

Responds to inbound RFP’s (requests for proposals) within 24 hours.

Knowledgeable with client negotiations, closing tactics, and contractual language.

Differentiate from the competition and bring value to potential customers.

Implement sales plan based on demand segments to maximize market share.

Creates a seamless experience for the client from sales to event management.

General 

Achieves assigned goals and objectives.

Maximize efficiencies for time management and productivity. 

Responsible for forecasting revenue of assigned groups.

Develops and maintains favorable working relationships and open communication with all departments.

• Establishes and maintains positive, professional relationships with clients.

Complies with accounting standards (deposits, direct billing, and pre-payment).

Confirms accurate revenue posting and client billing.

Develop a full working knowledge of all applicable standards, policies and procedures.

Attends required meetings.

Achieves client sentiment goals.

• Must adhere to Hotel 1000 Policies and Procedures.

Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Sales Leadership.

The Nitty Gritty 

Minimum of 1-3 years of hospitality sales experience.

Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.

Attention to detail with the ability to accurately read/write business correspondence effectively.

Ability to think creatively and develop innovative solutions or approaches.  

• Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
• Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
• Ability to travel (including air or car, hotel overnight stays, and client entertainment.)
• Must adhere to Hotel 1000 Policies and Procedures.

The Fine Print 

Hotel 1000, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. 

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect