Group Sales Manager

Hyatt Centric Brickell Miami
Miami, FL

Hyatt Centric Brickell Miami

1102 Brickell Bay Drive

Miami, FL 33131

Telephone (786) 441-1234

Website brickellmiami.centric.hyatt.com

Managed by Concord Hospitality Enterprises

Hotel with 208 Rooms
Managed By Concord Hospitality Enterprises

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Compensation: $59,000 to $74,000 per year

Description

As a Sales Manager at a Concord Hospitality property, you play a vital role in the hotel’s success. You will develop and grow hotel business through direct sales, marketing, telemarketing, direct mail, and property tours for both guest rooms and event space.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Responsibilities:

  • Foster new and existing business through proactive and reactive sales efforts.
  • Deliver excellent customer service with timely responses to calls and bookings.
  • Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency.
  • Provide thorough follow-through on details for clients and internal hotel departments.
  • Represent the hotel professionally at industry events.
  • Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events.
  • Meet and exceed monthly revenue and sales call goals.
  • Document all sales activities in Delphi or similar sales systems for tracking and historical reference.
  • Act as a team player to support the overall operation and success of the hotel.

    Qualifications:

  • Proven experience in hospitality sales, preferably in hotel sales.
  • Strong communication, organizational, and negotiation skills.
  • Familiarity with CRM and sales tracking systems (e.g., Delphi).
  • Ability to work collaboratively with internal teams and external partners.
  • Results-driven with a demonstrated ability to meet or exceed sales goals.

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Salary 59K-74K

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • How to Apply

    Hyatt Centric Brickell Miami

    Hotel with 208 Rooms

    Our Hotel

    Miami’s Brickell neighborhood is one of juxtaposition, with glittering skyscrapers poised above scenic Biscayne Bay. As the city’s premier financial district, Brickell isn’t just a business hub. Each evening, the cafes, clubs, and shops along Brickell Avenue come to life.

    What Guests Love:

    • Prime location: Stay downtown in the city’s tallest skyscraper, Panorama Tower, minutes from the port of Miami
    • Rooms with a view: Spread out in rooms and suites, many of which feature a private balcony with sweeping bay and city views
    • Local flavor: Indulge in Cuban-inspired eats at our on-site restaurant
    • Rooftop pool: Take a refreshing dip in the heated rooftop pool, or order a refreshment from your poolside lounge chair
    • Miami event space: Host a function for up to 500 people in 7,500 sq ft of meeting and event space
    Current Job Openings
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