Dual Sales and Events Coordinator

About Us:

Welcome to Canada's first dual Hyatt property, Hyatt Place | Hyatt House Mississauga Airport Corporate Centre! Managed by OK Hospitality, we take pride in delivering exceptional guest experiences as part of the globally recognized Hyatt brand. Our property blends the modern amenities of Hyatt Place with the comfort of extended stays at Hyatt House, catering to both business and leisure travelers.

POSITION OVERVIEW:

We are seeking a highly organized, motivated, and dynamic Sales and Event Coordinator to join our team. If you are passionate about sales, event planning, and customer service, and thrive on delivering successful events, we want to hear from you! In this role, you will play a critical part in driving group and event business, ensuring smooth operations, and delivering outstanding experiences for our clients.

Key Responsibilities:

• Respond to sales and event inquiries, providing timely, accurate information to prospective clients.
• Collaborate closely with the Dual Director of Sales and Events on high-level event strategies and tasks.
• Consult with clients to understand their event needs, offering expert recommendations on space, services, and catering options.
• Assist with the planning, coordination, and execution of both corporate and social events.
• Act as the primary point of contact for clients before, during, and after their events.
• Coordinate with various hotel departments to ensure event requirements are met, including catering, audiovisual needs, and additional services.
• Delegate market segments to appropriate sales managers for follow-up and management.
• Support business development efforts by identifying new event opportunities and nurturing existing client relationships.
• Monitor event performance and provide feedback for continuous improvement.
• Assist the sales team in managing group bookings and corporate accounts.
• Stay up-to-date on the hotel’s event offerings, amenities, and services.
• Provide exceptional customer service to ensure a positive experience for all event attendees.
• Occasionally work weekends to assist with ongoing events.
• Assist Sales Managers with Banquet Event Orders (BEOs) as needed.

Qualifications:

• Previous experience in sales, event planning, or hospitality is preferred.
• Strong organizational, multitasking, and attention-to-detail skills.
• Excellent communication and interpersonal abilities.
• Ability to work well under pressure while handling multiple tasks.
• A proactive, positive attitude with a customer-first approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of event management software and/or hotel management systems is a plus.
• Familiarity with Envision, Social Tables, and OPERA is an asset.
• High school diploma or equivalent; post-secondary education in Hospitality, Event Management, or a related field is preferred.
• Flexibility to work evenings, weekends, and holidays as required.

Why Hyatt Place | Hyatt House Mississauga Airport Corporate Centre?

• Be part of an innovative, growing property with opportunities for career development within the Hyatt brand.
• Work in a supportive and collaborative team environment, in a dynamic and fast-paced setting.
• Competitive salary and benefits package.
• Discounts at Hyatt hotels worldwide.
• Health and wellness programs for employees.
• Opportunities to engage in community initiatives and charitable activities.

If you are a detail-oriented, motivated individual with a passion for sales and event coordination, we would love to meet you!

Additional Pay:

• Overtime Pay

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• RRSP match

Schedule:

• 8-hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Mississauga, ON: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Education:

• DCS / DEC (required)

Experience:

• Event Sales: 2 years (required)

Language:

• English (required)