Union Housekeeper
Hyatt Vacation Club at Hacienda del Mar
Dorado, PR
Hyatt Vacation Club at Hacienda del Mar
301 Highway 693
Dorado, PR 00646
Telephone +1 787 796 3000
Website www.hyattvacationclub.com
Managed by Hyatt Vacation Ownership
Job Summary
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway.
Shift: Part-Time; 1st; must be available to work weekends and holidays.
Core Work Activities
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language. Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Hyatt Vacation Club at Hacienda del Mar
82 Unit Time-Share
An elegant, secluded seaside escape in Puerto Rico.
Situated on a prime stretch of Dorado Beach, Hacienda del Mar epitomizes the beauty and charm of the Island of Enchantment. With its ideal location and well-appointed offerings, Owners and guests can customize their time away. Enjoy on-site amenities, venture into historic San Juan, or immerse yourself in nature at El Yunque National Forest. For tropical relaxation, the family-friendly resort boasts direct beach access, an Olympic-sized and kids’ pool, whirlpool spas, and an array of activities and games. Stop by Mahi Mahi Bar and Grill to refuel after a fun-filled day and participate in our Inspired Experiences program to leave Dorado with unforgettable family memories.