Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway.
As a Houseperson, you will be cleaning rooms/villas for arriving guests and servicing rooms/villas for guests during their stay. Your responsibilities will also include, but are not limited to, responding to guest's requests, stocking carts with supplies needed for cleaning guest rooms and replacing amenities. To ensure we are providing the best services to our guests, as a Houseperson, your duties will entail guaranteeing consistently high quality room services.