Safety & Security Officer
Hyatt Vacation Club at Hacienda del Mar
Dorado, PR
Hyatt Vacation Club at Hacienda del Mar
301 Highway 693
Dorado, PR 00646
Telephone +1 787 796 3000
Website www.hyattvacationclub.com
Managed by Hyatt Vacation Ownership
Hourly Rate: $15.95
Job Summary
Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties.
Shift: 3rd shift (Overnight); must be available to work weekends and holidays.
Core Work Activities
Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation.
Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.
Complies with quality assurance expectations and standards.
Stands, sits, or walks for an extended period or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Performs other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Hyatt Vacation Club at Hacienda del Mar
82 Unit Time-Share
An elegant, secluded seaside escape in Puerto Rico.
Situated on a prime stretch of Dorado Beach, Hacienda del Mar epitomizes the beauty and charm of the Island of Enchantment. With its ideal location and well-appointed offerings, Owners and guests can customize their time away. Enjoy on-site amenities, venture into historic San Juan, or immerse yourself in nature at El Yunque National Forest. For tropical relaxation, the family-friendly resort boasts direct beach access, an Olympic-sized and kids’ pool, whirlpool spas, and an array of activities and games. Stop by Mahi Mahi Bar and Grill to refuel after a fun-filled day and participate in our Inspired Experiences program to leave Dorado with unforgettable family memories.