Union Housekeeper

Hyatt Vacation Club at Highlands Inn
Carmel, CA

posted April 26, 2024

Union Housekeeper

Compensation: $22.34 Hourly

Core Work Activities

  •          Respond promptly to requests from guests and other departments.  

  •          Fill cart with supplies and transport cart to assigned area.  

  •          Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.  

  •          Replace guest amenities and supplies in rooms.  

  •          Replace dirty linens and terry with clean items.  

  •          Make beds and fold terry.  

  •          Clean bathrooms.  

  •          Remove trash, dirty linen, and room service items.  

  •          Check that all appliances are present in the room and in working order.  

  •          Straighten desk items, furniture, and appliances.  

  •          Dust, polish, and remove marks from walls and furnishings.  

  •          Vacuum carpets in guest rooms and hallway. 

  •          Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

  •          Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.  

  •          Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

  •          Speak with others using clear and professional language.  

  •          Support team to reach common goals.  

  •          Ensure adherence to quality expectations and standards.  

  •          Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

  •          Reach overhead and below the knees, including bending, twisting, pulling, and stooping.  

  •          Stand, sit, or walk for an extended period of time.  

  •          Attention to customer service with a professional and pleasant personality. 

  •          Available to work a flexible schedule including evenings, weekends, and holidays. 

  •          Perform other reasonable job duties as requested by Supervisors.  
  • Hyatt Vacation Club at Highlands Inn

    142 Unit Time-Share

    An elegant Big Sur escape.

    Welcoming guests for over a century, this stunning retreat offers Owners and guests the ultimate in amenities, location, and nearby activities. With its relaxing whirlpool spas, fire pit with Adirondack chairs, dramatic Pacific views, and access to the adjacent Hyatt Carmel Highlands hotel’s premier dining, this is a perfect place for meaningful time together. Off-site, enjoy everything Big Sur has to offer, like scenic drives, hiking, biking, fishing, beaches, coveted golf at Pebble Beach, and plenty of wine-tasting opportunities.