posted April 8, 2024
Nestled in Manhattan's vibrant and bustling streets, Hyatt Place-Chelsea is a contemporary haven, where modern design meets exceptional hospitality. Are you ready to lead with passion and create unforgettable experiences in the heart of New York City?
Compensation: Competitive
As the Director of Rooms, you are pivotal in overseeing the efficient operations of guest reception, guest services, and housekeeping departments. Your responsibilities will encompass strategic financial management, adept leadership, outstanding customer service skills, and meticulous supervision to maintain departmental standards. Your mission will be to ensure guests enjoy a seamless and delightful stay while upholding the highest levels of guest service throughout their journey. Your role will also involve mentoring department managers, fostering their growth, and ensuring consistent adherence to established standards.
Responsibilities:
What will you bring to the role?
The ideal Director of Rooms candidate will have excellent communication skills in all aspects; professional and appropriate business appearance and presentation; 3-5 years experience in a comparable position; excellent knowledge of all aspects of Rooms Division Operations; excellent organizational and administrative skills; excellent guest service and problem resolution skills; the flexibility to meet the demands of a 24-hour operation; and the ability to work comprehensively with spreadsheets and budgeting packages.
Compensation:
The anticipated compensation range for the position for applicants working in NYC is $80k-85k annually. The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.
510 Room Hotel
Our Chelsea Hotel Puts You Minutes From Madison Square Garden And More
Stay in New York City’s eclectic and bustling Chelsea neighborhood and you are within walking distance of Madison Square Garden, the High Line, museums, parks and much more. At Hyatt Place New York / Chelsea, many of our hotel rooms offer incredible skyline views, including the Empire State Building and the World Trade Center. Our Chelsea hotel is an ideal jumping off point for exploring the Big Apple, is close to Penn Station and convenient to NYC airports.
140 West 24th Street
New York, NY 10011
Telephone (929) 430-2400
Website www.hyatt.com
Managed by Magna Hospitality Group