Director of Revenue Management

Ambassador Chicago JDV by Hyatt
Chicago, IL

posted March 7, 2024

Director of Revenue Management

The benefits…

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job…

Directors of Revenue Management are highly strategic, data-driven, and analytical individuals who lead and enhance all streams of revenue generation. Responsible for execution and management of all top-line strategies and initiatives, the Director of Revenue Management will forecast, budget, and maximize optimal revenue mix on a day-to-day basis. Successful Directors of Revenue Management have a strong business acumen, directing revenue initiatives across all channels and to achieve aggressive goals.

What you’ll be doing…

  • Analyze and yield manage all revenue distribution systems (RMS, CRS & PMS)
  • Develop and recommend pricing strategies for all segments/channels
  • Maximize profitability of meeting & event space
  • Chair Strategy meetings, compile data, analyze trends and implement the strategy
  • Provides ongoing feedback on strategies, market trends & addresses areas of opportunity
  • Assist in developing the annual budget, forecast, and optimal mix for the Hotel
  • Proactively identifying industry, market & economic trends data
  • Conduct displacement analysis on an ad-hoc basis
  • Train and develop Group Room coordinators/Reservations manager
  • Engage in preventative measures to minimize problems; act to quickly resolve any issues or discrepancies that arise
  • Maintain confidentiality of information
  • Effectively communicate with hotel teams
  • Always maintain professionalism consistent with company expectations

Success factors…

Experience & Education: 

  • 3+ years of independent hotel revenue management experience, preferably using IDEAS/Prio and Opera
  • Available to work on-property
  • 4-year degree in hotel administration, business, finance, or related field; or equivalent experience and education preferred

Communication:

  • Exceptional verbal and written communication skills, including electronic communication
  • Advanced proficiency in Microsoft Office products

Physical:

  • 8+ hours per day sitting at desk/computer
  • Manual dexterity and repetitive motions required throughout workday
  • Ability to travel up to 10% of the time as needed or directed

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

Ambassador Chicago JDV by Hyatt

284 Room Hotel

Explore Downtown Chicago From Our Boutique Gold Coast Hotel

Step into Chicago history and its celebrated Gold Coast neighborhood when you enter the grand lobby of the Ambassador Chicago. Inside, vaulted ceilings rise over ornate décor and artwork that capture the city’s steadfast spirit. Check into sumptuous rooms, then explore nearby iconic landmarks like Magnificent Mile and Water Tower Place.

Check into one of 284 rooms in the heart of the Gold Coast, each featuring iconic white-on-white décor and a serene atmosphere. Sleep on imported 300-thread-count linens and enjoy luxury touches like mosaic marble floors in the bathroom. Select a traditional space with neighborhood views, or opt for a lavish 650-square-foot one-bedroom suite. After you’ve unpacked, take a six-minute walk to Lake Michigan or mingle with the locals on Division Street. 

Reminiscent of an old-school English gentleman’s club, The Library is the perfect place to relax in the midst of your Chicago adventure or convening with friends before you discover the neighborhood. Pick-up a curated coffee beverage in the morning and enjoy drinks and portable snacks throughout the afternoon and evening from our 24-hour Grab and Go offerings.


Ambassador Chicago JDV by Hyatt

1301 North State Parkway

Chicago, IL 60610

Telephone (312) 787-3700