The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to their management team and front line associates. He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards.
The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.
The Catering Coordinator is responsible for articulating and negotiating all details related to scheduled meetings/events requested at the hotel including event specifications and payment. It is the responsibility of this role to work closely with clients on details pertaining to menus set up sleeping rooms and up-sells where possible.
The Bar Host is responsible for ensuring the prompt recognition and seating of all guests in bars as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their bar experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
