Administrative Assistant
Hyatt Vacation Club at Coconut Cove
Bonita Springs, FL
Hyatt Vacation Club at Coconut Cove
11800 Coconut Plantation Drive
Bonita Springs, FL 34134
Telephone +1 239 947 7300
Website www.hyatt.com
Managed by Hyatt Vacation Ownership
Regular Full-time Position
Shift:1st: Must be available weekends and holidays
Hourly Wage: $19.40
Where great benefits lead to a life fulfilled:
Competitive pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
Site Specific Perks:
Free on-site parking
Discounted shoes through Shoes for Crews twice per year
Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles
Water t-shirts provided (Activities and Engineering)
Water bottles provided during shift
Discount from on-site Food & Beverage outlets
Discounted golf at local course when open
“Way to Go” Incentive - $5 per mention deposited onto Wisely card
Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter
Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
Birthday and holiday celebrations and team building outings
Job Summary
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Core Work Activities
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Perform other reasonable job duties as requested by Supervisors.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Hyatt Vacation Club at Coconut Cove
Time-Share with 108 Units
Welcome to Hyatt Vacation Club at Coconut Cove
Experience the best of Florida's Gulf Coast while staying in luxurious accommodations at Hyatt Vacation Club at Coconut Cove. Enjoy views of the lush landscaping from your private balcony or take the ferry to our private island. Float down our 1,000 foot river pool, unwind in one of the hot tubs or relax by one of the four pools. Sunset cruises, sailing, fishing excursions, party vessels, boat rentals and more available on site at Coconut Plantation.