Operations Supervisor
Hyatt Place Washington DC Georgetown/West End
Washington, DC
Hyatt Place Washington DC Georgetown/West End
2121 M Street NW
Washington, DC 20037
Telephone (202) 838-2222
Compensation: $25.80 per hour
Opportunity: Operations Supervisor
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.
Your Growth Path
Front Office Manager – Assistant General Manager – General Manager
Your Focus
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Supervise night audit functions, and perform audit in absence of the night auditor.
Be aware of emergency procedures and take full responsibility in emergency situations.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.
- Perform other duties as requested by management.
Your Background and Skills
- Associate or Bachelor’s degree preferred.
- Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations.
HHM Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Hyatt Place Washington DC Georgetown/West End
Hotel with 168 Rooms
Explore Georgetown And Foggy Bottom From Our Hotel In Washington DC
During your stay in Foggy Bottom, take in the inviting sights of one of Washington DC’s most well-loved neighborhoods, right at your doorstep. Our Georgetown hotel lets you explore Embassy row or take in a show at the Kennedy Center. Experience one-of-a-kind events like the National Cherry Blossom Festival or indulge your taste buds with prime waterfront dining along the Potomac.
Our Location
Our hotel is located 5.5 miles from Ronald Reagan Washington National Airport (DCA). Enjoy our prime Georgetown location and discover all the area has to offer. Explore popular nearby attractions like Georgetown Waterfront Park, Foggy Bottom, and the historic National Mall.
Dining
We feature a thoughtfully sourced blend of classics and packaged to-go options to ensure you always have a delicious and nutritious dining choice no matter what time of day. It starts with free breakfast,* followed by shareable appetizers, bistro-style burgers, sandwiches, and salads. And to keep you going, a 24/7 Espresso Bar featuring Starbucks® espresso roast – leaving no craving left unsatisfied.
Special Events
From setting the schedule and inviting attendees, we know how much goes into planning a corporate meeting or special gathering. With over 2,200 sq ft of fluid meeting rooms, state-of-the-art technology and catering services, our Georgetown hotel, conveniently located near Washington, DC, is the perfect venue for your event.