Assistant Housekeeping Manager
Hyatt Union Square New York
New York, NY
Hyatt Union Square New York
134 Fourth Avenue
New York, NY 10003
Telephone (212) 253-1234
Current Job Openings
Compensation: $22.51 per hour
Opportunity: Assistant Housekeeping Manager
Manage housekeeping operations in accordance with established guest service, quality and sustainability standards.
Potential Career Path
Executive Housekeeper – Operations Manager – Assistant General Manager
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
- Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
- Prepare schedules based upon occupancy and assign duties to associates.
- Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner.
- Prepare required paperwork pertaining to departmental functions.
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
- Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, guest room safety).
- Maintain departmental expenses in line with budget as described by General Manager.
- Ensure compliance with specific brand standards.
- Be aware of and communicate service scores to drive improvement and higher guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- One year previous housekeeping supervisor experience required.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Hyatt Union Square New York
Hotel with 178 Rooms
Our Hotel
Located close to 14th Street in the heart of New York City, our AAA Four Diamond, Forbes Travel Guide Four-Star hotel is an upscale urban space that combines contemporary design with natural elements. The hotel's exterior is adorned with a historic façade, the lobby features 25-foot ceilings, and guest rooms and suites are comfortable yet chic. Our luxury boutique NYC hotel near Union Square will exceed all expectations. We invite travelers to stay, explore and have an adventure in our exciting city.