Executive Housekeeper

Company Background

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell.  To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations.

It’s WHO WE ARE!

#StandardFamily

Job Title: Housekeeping Administrative Manager

Department: Housekeeping

Location: The Standard, High Line

Reporting to: Executive Housekeeper

Responsible for: N/A  

Job Purpose: The Executive Housekeeper is responsible for overseeing the entire Housekeeping operation of our extremely high volume 338 room property. This includes managing all Housekeeping Room Attendants, Housemen, Minibar and Uniform attendants and Housekeeping Managers, as well as maintaining a professional and productive rapport with outside vendors.

Duties and Responsibilities:

Ensure smooth and efficient operation of the Housekeeping department resulting in a unique and seamless guest hospitality experience;

Maintain superior quality of housekeeping standards in all areas of responsibility: guest rooms, linens and uniforms, lost and found, laundry, janitorial department and overnight cleaning;

Support and promote hotel and company programs, policies and procedures;

Successfully perform Manager on Duty responsibilities, which includes a Friday, Saturday and Sunday stay at the hotel and 24 hour availability to staff and guests as needed;

Staffing: hire, train, schedule, discipline, and retain capable and qualified personnel;

Assign rooms, delegate tasks, inspect and appraise performance, and reward and discipline as needed;

Work with all departments to ensure a quality product and high level of service is delivered to our guests and patrons;

Inspect incoming laundry service to ensure quality, consistency, and timeliness of pick-up and delivery;

Prepare annual housekeeping budget. Ensure all expenditures, including labor, guest room supplies, cleaning supplies and equipment fall within the budgetary guidelines;

Take care of the inventory of the department.

Qualifications, Knowledge and Skills:

Have extensive experience with directing all aspects of a high occupancy hotel’s Housekeeping department;

Ability to work in a fast paced environment, by both multi-tasking  and knowing what to prioritize;

Skilled at managing a budget, managing the payroll process for a large staff and designing schedules;

Knowledge of PMS Systems such as Opera, HotSOS, Kronos.

Have exquisite eye for detail;

Is extremely organized;

Excellent written and verbal communication in English, bilingual is a plus;

Flexibility to work weekends/PM’s/early mornings/holidays.

Physical Requirements:

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without assistance.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Stand, sit, or walk for an extended period of time or for an entire work shift.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Remain in stationary position for extended periods of time.

Compensation and Benefits

$100k - 120k annual salary range

Excellent and Affordable Health care coverage

Life Insurance, Disability Insurance, Pet Insurance

401k with Company to match after 1 year

Up to 160 hours of PTO/ year and company recognized holidays

Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace

Employee Meals, Employee Referral Program, Commuter Discounts

Regular fun staff events and celebrations!