Food & Beverage Team Lead
Hyatt Vacation Club at Coconut Cove
Bonita Springs, FL
Hyatt Vacation Club at Coconut Cove
11800 Coconut Plantation Drive
Bonita Springs, FL 34134
Telephone +1 239 947 7300
Website www.hyatt.com
Managed by Hyatt Vacation Ownership
Job Summary
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
Core Work Activities
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Hyatt Vacation Club at Coconut Cove
Time-Share with 108 Units
Welcome to Hyatt Vacation Club at Coconut Cove
Experience the best of Florida's Gulf Coast while staying in luxurious accommodations at Hyatt Vacation Club at Coconut Cove. Enjoy views of the lush landscaping from your private balcony or take the ferry to our private island. Float down our 1,000 foot river pool, unwind in one of the hot tubs or relax by one of the four pools. Sunset cruises, sailing, fishing excursions, party vessels, boat rentals and more available on site at Coconut Plantation.