Maintenance Technician Lead

Are you looking for a place where meaningful moments are made together?  

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a LeadMaintenance Technician at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

Shift: 1st; must be available to work weekends and holidays.

Requirement: Valid Driver's License required.

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 

• *Benefit Eligibility will vary by position 

Site Specific Perks

• Free on-site parking 

• Discounted shoes through Shoes for Crews twice per year

• Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles 

• Water t-shirts provided (Activities and Engineering)

• Water bottles provided during shift 

• 40% discount from on-site Food & Beverage outlets

• Discounted golf at local course when open

• “Way to Go” Incentive - $5 per name mention deposited onto Wisely card

• Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter 

• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

• Birthday and holiday celebrations and team building outings 

General Responsibilities:

• Administrative Assistance: Provide comprehensive administrative support to the Engineering Department, including calendar management, document processing, responding to inquiries, and maintaining departmental records.

• Vendor Processing: Oversee the vendor onboarding process by accepting applications, collecting Certificates of Insurance (COIs), and ensuring all necessary documentation is completed for construction, inspections, and project close-outs.

• Inspection Scheduling & Coordination: Manage and update inspection calendars. Schedule inspections and coordinate with the Director and Engineering team to ensure timely execution.

• Record Keeping: Maintain organized and up-to-date records of inspections, contracts, and related documents. This includes data entry and use of specialized software or databases as required.

• Customer Service: Serve as a point of contact for inquiries from guests, contractors, and other stakeholders, ensuring timely and professional responses.

• Reporting: Prepare and distribute reports related to contracts, inspections, financial transactions, and other departmental activities as needed.

Inspection-Related Responsibilities:

• Support Field Activities: While the primary focus remains administrative, the role may include assisting with field-related duties, such as routine room or property inspections and data collection in collaboration with Engineers.

• Inspection Coordination: Provide behind-the-scenes support to quality control inspectors by managing inspection schedules, organizing documentation, and ensuring compliance with quality and regulatory standards.

As a LeadMaintenance Technician, a typical day will include: 

• Performs preventative maintenance on tools and equipment, including cleaning and lubrication.  

• Installs and maintains appliances, electronics, and equipment.  

• Leads shifts and supervises associates as scheduled. 

• Performs preventative maintenance for all kitchen equipment according to standard. 

• Monitors resort sprinkler systems to ensure accordance with company policy and local code. 

• Inspects, repairs, and maintains HVAC, air quality control, and refrigeration equipment.  

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a LeadMaintenance Technician at HVC: 

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Lift/Carry/Push/Pull Items that Weigh up to 75lbs without assistance. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.