Housekeeping Operations Supervisor

Hyatt Vacation Club at The Welk
Escondido, CA

Hyatt Vacation Club at The Welk

8860 Lawrence Welk Drive

Escondido, CA 92026

Telephone (760) 749-3000

Website www.hyatt.com

Managed by Hyatt Vacation Ownership

714 Unit Time-Share
Managed By Hyatt Vacation Ownership
Current Job Openings
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How to Apply
Hourly Rate: $24.75

Job Summary

Supervise the Housekeeping staff to ensure excellent owner/guest satisfaction. Inspect owner/guest villas/rooms, public areas, pool, etc. after being cleaned by housekeeping staff to ensure quality standards. Run occupied villa/room reports, verify status, determine discrepant rooms, prioritize villa/room cleaning, and update status of departing owner/guest rooms. Assist Housekeeping management in supervising daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/work boards. Communicate issues to next shift.   

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.  

Site Specific Benefits

  • Free On-Site Parking  

  • Department celebrations 

  • Associate Appreciation Week 

  • Monthly associate recognition and reward programs 

  • Stipend for work shoes

Core Work Activities

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.  

  • Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.  

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

  • Speak with others using clear and professional language.  

  • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.  

  • Ensure adherence to quality expectations and standards.  

  • Stand, sit, or walk for an extended period of time.  

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.  

  • Perform other duties as requested.   

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays.    

  • Valid Driver's License Required.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

How to Apply

Hyatt Vacation Club at The Welk

714 Unit Time-Share

Family-Friendly Resort Accommodations In San Diego

The Welk is a world unto its own, nestled on 450 sprawling acres in the hills of Escondido. Make a splash in one of eight swimming pools, tee off on two golf courses, and enjoy family games in the sport yard. Treat yourself to a pampering massage at the on-site spa and grab a bite at multiple on-site eateries. San Diego’s banner attractions, including the San Diego Zoo and Temecula wineries, are just a short drive away. With our INSPIRED For You™ program, participate in exciting adventures like a sunset bike cruise, escape room, and more.

Current Job Openings
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