Night Auditor Manager

We are seeking a highly motivated Night Auditor Manager with experience as a Front Office Supervisor in the hospitality industry. This role is responsible for overseeing all overnight operations throughout the hotel and perform any other job duties as assigned.

ESSENTIAL JOB FUNCTIONS:

The Night Audit Manager role plays a crucial role in ensuring the smooth operation of our establishment during overnight hours. Responsible for reconciling all hotel cashier transactions,

reviewing, and verifying the accuracy of guest accounts, and assisting guests with any needs they may have during the night. The ideal candidate is detail-oriented, reliable, and capable

of handling financial transactions with precision. The Night Audit Manager is responsible for assisting the Front Desk Manager and/or Hotel Manager while providing attentive courteous

and efficient service to all guests prior to arrival and throughout their stay.

Responsibilities:

1. Financial Duties:
   • Conduct nightly audits and reconcile all daily transactions from various hotel departments.
   • Verify and balance entries and records of financial transactions reported by various hotel departments during the day.
   • Handle the preparation and distribution of daily reports to management.
2. Guest Service
   • Provide exceptional customer service to guests during the overnight shift.
   • Assist guests with check-ins, check-outs, and any inquiries they may have.
   • Respond promptly to guest complaints and resolve issues effectively.
   • Be familiar with all in-house groups.
   • Be able to perform all duties of Front Desk Agent.

REQUIRED SKILLS AND ABILITIES: 

Must have two years of experience and or in a similar position.

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 15lbs.

PERFORMANCE STANDARDS

Work Habits:

In order to maintain a positive guest and team members experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

QUALIFICATIONS: 

To perform this position successfully, an individual must be able to perform each essential function satisfactory. The requirements listed are representative of the knowledge, skill, and/or ability required. Preferred to have at least two years of experience in the hotel industry and or a similar position.

• Will acquire a Criminal Background Check, and E-Verify

Required Education

• High school or equivalent

TEAM CULTURE:

Dedicated, satisfied, and engaged team members are the key to our continued success. At the Hyatt Place I Hyatt House Los Angeles International Airport, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Our employees are eligible for our extensive menu of benefit programs.

The Hyatt Place I Hyatt House LAx benefits offerings include:

• Healthcare insurance for you and your qualifying family provided at no-cost.
• Dental insurance
• Vision insurance
• Short-/long-term disability insurance
• 401(K) plan with employer match
• Domestic Partner coverage
• Paid holidays, vacation, and personal time off
• Tuition reimbursement program
• Discounted hotel rooms for team members and family

When you think of teams, companies and opportunities there are always some that stand out above all others. That search is why you ended up here with our team. We stand out in our industry because we have belief in the people and the culture. Take that next step in the best part of your career journey by connecting with our hiring team. Don’t look back, as your future is a wonderful journey ahead!

Today, Hyatt remains a beacon of innovation, quality, and success. This continued leadership is the result of our employees staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Yes – To Opportunities and Positive Experiences.
• Ambitious- We believe in having a strong desire and determination to achieve success.
• Thriving- We encourage you to grow and succeed and help you accomplish your goals.
• Thoughtful- Hyatt cares and is attentive to both our guest and employees to their needs and feelings.

If you LOVE what you do, a Night Auditor Manager position with the Hyatt Place I Hyatt House Hotel is a great opportunity for you.

The Hyatt Place I Hyatt House Los Angeles International Airport provides equal employment opportunities to all (EEO/AA/Disabled/Veterans) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Hyatt Place I Hyatt House LAx complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence.