1111 Airport Boulevard
PO Box 12420
Pittsburgh, PA 15231
Telephone (724) 899-1234
The Banquet Events Manager will be responsible for managing banquet events at the hotel. This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests. The Banquet Events Manager provides organization, instruction, communication, and coaching as well as exercises good judgment while administering our Food & Beverage quality standards. This position will report to the Director of Food & Beverage.
Job Qualifications
Position will be required to work a varied schedule that may include evenings, nights, and weekends
Technical Requirements:
*Experience supervising numerous events at the same time
*Maintain a balance between floor supervision, administration, employee training and mentoring, and hosting/communicating with groups
*Assure consistency in service though ongoing training
*Coordinate meal and set-up requests with appropriate Departments
*Maintain written and verbal communications with Meeting Planners and Groups
*Excellent communication with Culinary, Catering, and Sales
Managerial Requirements:
*Clear, concise written and verbal communication skills
*Demonstrate team building experience
*Experience training and cross-training employees
*Coach employees how to resolve and de-escalate conflicts
Business Skills:
*Excellent time management skills
*Good knowledge of computers
*Strong customer service orientation and skills
*Exceptional detail in follow-up
336 Room Hotel
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