Front Desk Agent

Hyatt Vacation Club at The Ranahan
Breckenridge, CO

posted November 15, 2024

Front Desk Agent

Overnight

Hourly Rate: $25.00Targeted Application Deadline: 12/13/2024

Pay Rate: $25/hr

Shift: 3rd Shift, Overnight

Job Summary

Are you ready to grow your dream career while making others’ vacation dreams come true?   

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?  

If so, the Front Office at Hyatt Vacation Club might be the place for you! You will have the opportunity to welcome our Owners and guests “home”, while experiencing our dedication to the well-being of our associates.  

As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.  

Cork Work Activities

  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.  

  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

  • Speak using clear and professional language; answer telephones using appropriate etiquette.

  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.

  • Comply with quality assurance standards.

  • Stand, sit, or walk for an extended period of time.

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays.

  • Perform other reasonable job duties as requested by Supervisors. 

Site Benefits:

  • Free On-Site Parking  

  • Department celebrations 

  • Associate Appreciation Week 

  • Monthly associate recognition and reward programs 

We are committed to providing associates with benefits including:

  • Paid Time Off

  • Paid Sick Leave per Colorado law

  • 401(k) Retirement Savings Plan

  • Employee Stock Purchase Plan

  • Employee Assistance Program

  • Travel Discounts, including a family and friends’ rate

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Hyatt Vacation Club at The Ranahan

67 Unit Time-Share

Distinct Family-Friendly Getaway Near Blue River

The Ranahan offers travelers a world-class adventure steeped in adventure. Discover our exquisite Breckenridge, Colorado oasis close to premium skiing, winter escapades, boating, mountain biking, and year-round family-friendly outdoor activities. Our ranch-style accommodations feature native stone and timber construction, a fully equipped kitchen, private balcony or patio, and fireplace. Enjoy upscale amenities, both ski and bike valet, our Blue River Bar and Lounge, state-of-the-art fitness center, lavish indoor-outdoor pool, whirlpool spas, indoor waterslide, and a play area with splash pad for kids.


557 Stan Miller Drive

Breckenridge, CO 80424

Telephone (970) 771-1017