posted September 18, 2024
Compensation: $17.50
Are you a natural leader with a passion for providing exceptional service? Do you love working with people and want to be part of a company that values its associates? If this sounds like you, we have the perfect opportunity for you!
As a Front Desk Supervisor, you will play a vital role in ensuring the smooth operation of our front desk. Your responsibilities will include supervising the front desk staff, ensuring they are properly trained and delivering excellent service. You will also monitor performance, address any issues, and communicate guest requests or concerns to management. In addition, you may assist with guest room tours, concierge services, and special requests.
We are seeking candidates with basic reading, writing, and math skills. Availability to work nights, weekends, and holidays may be required. As a Front Desk Supervisor, you should have excellent communication skills and the ability to interact with guests effectively. The role may involve standing for long periods and occasional lifting of up to 10 pounds.
One to two years of related experience and/or training is preferred or Associate's degree (A.A) or equivalent from two-year college or technical school.
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
329 Room Hotel
Our hotel is chic, upscale, and blends traditional Southern hospitality with all the modern conveniences of home. Located in the heart of Hoover, Alabama, the hotel is attached to the Riverchase Galleria Mall. As an associate, you will appreciate the beautiful modern work setting, bright surroundings, and excellent culture.
Number of Rooms: 335
Event Space Square Footage: 32,000
Dining: Merk's Tavern & Kitchen, room service
Amenities: Valet parking, fitness center, guest access to Riverchase Country Club, outdoor pool, sauna, Regency Club Lounge, pet-friendly, concierge
Points of Interest: Riverchase Galleria Mall, Riverchase Country Club
HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.
We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
HVMG participates in the E-Verify program in certain locations, as required by law.
1000 Riverchase Galleria
Birmingham, AL 35244
Telephone (205) 705-1234
Website www.hyatt.com
Managed by Hospitality Ventures Management Group