Catering & Convention Services Manager -- Base Salary $70K annually plus quarterly bonusbonus

Hyatt Centric Fisherman’s Wharf San Francisco
San Francisco, CA

posted May 8, 2024

Catering & Convention Services Manager -- Base Salary $70K annually plus quarterly bonusbonus

Compensation: Base Salary $70K annually

Job Summary

The Convention Services/Catering Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services/Catering Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotel’s revenue meeting planner satisfaction scores and food and beverage sales goals for one or more assigned properties. This position offers a base salary of $70K annually plus quarterly bonus payout when achieving catering sales and servie scores goals.

Responsibilities

Qualifications

  • High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
  • Demonstrate creativity and knowledge of food and beverage/events desired. 
  • Must have a valid driver’s license for the applicable state.
  • Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
  • Experience with professional selling skills desired: opening probing supporting closing
  • Must be proficient in general computer knowledge especially Microsoft Office products
  • Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

Job Responsibilities

  • Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage sales goals. 
  • Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property. 
  • Monitor and evaluate trends within your market segment.
  • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
  • Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.
  • Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
  • Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
  • Ensure changes are communicated timely to impacted departments/operations leaders. 
  • Maintain strong visibility in local community and industry organizations as applicable.
  • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
  • Attend daily/weekly/monthly meetings and any other functions required by management.Perform any other duties as requested by the General Manager or Director of Sales.

Hyatt Centric Fisherman’s Wharf San Francisco

316 Room Hotel

Chic Hotel In San Francisco’s Waterfront Neighborhood

Hyatt Centric Fisherman’s Wharf is centrally located near San Francisco landmarks including Pier 39, Ghirardelli Square, and the historic network of cable cars. Venture out to the Golden Gate Bridge and beyond from your convenient accommodations in Fisherman’s Wharf.

What You’ll Love:
  • The unbeatable location: Right in the heart of Fisherman’s Wharf, close by to San Francisco’s top attractions
  • Eclectic rooms: Decorated with a nod to the nautical neighborhood surrounding the hotel
  • Lounge by the pool: Soak up the California sunshine at the heated courtyard swimming pool
  • Stylish dining options: Savor the flavors of San Francisco by Brick & Beam’s fireplace
  • Elegant events: More than 19,000 sq ft of meeting and event space for large conferences and weddings