Jobs at Thompson Chicago

• Assistant Food & Beverage Manager (Food & Beverage)

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Pivot a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Assistant F&B Manager position is an outstanding occasion to be recognized and rewarded within a growth-oriented hotel company. As the Assistant F&B Manager you are responsible for supporting and assisting the Restaurant Manager in maintaining restaurant operations by establishing quality food and services; maintaining wine inventory and cocktail service; selecting, training and developing Team Members in a professional environment.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:•    2-3 years prior supervisory or management experience, prior hotel F&B experience preferred•    Ability to communicate effectively with customers and other Team Members.•    Excellent problem solving skills•    Strong associate relations skills, and good conflict resolutions skills•    Prior cash handling experience•    Experience with scheduling, payroll and labor management•    Experience with MICROS POS system•    Prior Serve Safe Certification preferred•    TIPS or CARE CERTIFICATION•    CPR Certification preferred•    Must be able to obtain a Hepatitis A within 10 days of hire•    Able to work AM and PM ShiftsEOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

• Banquet and Events Manager (Meetings/Events)

  Exciting opportunity at an award wining lifestyle hotel and restaurant!

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Banquet and Events Manager assists with hiring and training all banquet staff including scheduling and monthly meetings, illustrating proper techniques and etiquette for all styles of service. Supervise the set up of functions to include placement of linens, silver, china and glassware according to event specifications. Visually inspect function rooms and equipment for cleanliness, proper inventory and set-up. Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, and local safety and health regulations and corporate standards.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:•    Previous supervisory/management experience and skills•    2 years banquet management experience preferred•    Previous hotel food and beverage experience preferred•    Ability to lead and manage a team•    Requires computer skills•    Strong business communication skillsEOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

• Cook - Nico Osteria (Food Service)

  Prepares and cooks food according to menu for hotel outlets, i.e., room service, restaurants, bar, banquets, etc. Duties include: 

• Food Runner - Nico Osteria (Food Service)

  Great success demands great commitment, which ultimately leads to great reward. Join our team today!

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Food Runner ensures all serving ware used by the servers is clean and well maintained, organizes the plates in the window and matches each one with each ticket to run the food out to the tables.  Ensures that each menu item is prepared in the exact detail outlined on each ticket, or corrects with the Chef before delivery if not.  Fills and re-fills water glasses and removes any place settings not being used, clears dishes upon completion of each course and resets tables when guests leave including tablecloth, silverware, glassware, and napkins. Assists the server when needed, and keeps work stations well stocked of items and ingredients.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:•    Ability to communicate effectively with customers and other Team Members.•    Excellent problem solving skills•    Prior Serve Safe Certification preferred•    TIPS or CARE CERTIFICATION•    CPR Certification preferred•    Able to work AM and PM ShiftsEOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

• Front Desk Agent (Guest Services)

  Great success demands great commitment, which ultimately leads to great reward. If you want to help lead us into the next generation, apply now!

  The Front Desk Agent position plays a key role in creating a home-like environment for our guests.  They are the hosts that welcome our guests to the hotel as they arrive and wish them safe travels and a quick return upon their departure. 

• Front Desk Supervisor (Rooms Division)

  Exciting opportunity at an award wining lifestyle hotel!

  PIVOT Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making PIVOT a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Front Desk Supervisor will assist in the supervision of the front desk staff to ensure guest service and operations meet standards. This position works the front desk as needed, trains staff, and responds to more complex questions and exceptions. Will organize, confirm, process, and conduct guest check-in/out, room reservations, requests, changes, and cancellations. Secure payment, and verify and adjust billing, activate and distribute room keys, process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:• Prior cash handling experience necessary.• High School graduate or G.E.D. equivalent.• Ability to communicate effectively with the public and other Team Members.• Read, write and speak English fluently.• Six months Front Desk experience.• Strong computer skills.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPIVOT Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.

• Front Office Manager (Guest Services)

  PIVOT Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making PIVOT a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Front Office Manager must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Office staff, including new hires, are trained to meet standards of each component. Empower staff to deliver exceptional customer service, meeting or exceeding budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel's operations plan. Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:• 2+ years prior departmental management experience in front office or related disciplines.• Time management and negotiation skills.• Ability to manage and lead each discipline of the department independently.• Ability to manage according to employment and Innkeeper laws of the jurisdiction.• Prior cash handling experience necessary.• Ability to communicate effectively with the public and other Team Members.• Read, write and speak English fluently.• Computer experience required. Proficient in Opera PMS, Micros & Microsoft OfficeEOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPIVOT Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required

• General Manager - Nico Osteria (Food & Beverage)

  Exciting opportunity at an award winning restaurant and hotel!

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Pivot a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The General Manager is responsible for overseeing the entire operation of restaurants, bars, banquets and culinary at the property.  The goal is maximizing food and beverage revenue; selecting, training and developing team members; establishing and maintaining quality product and service levels while maximizing profits; forecasting and budgeting. Ensures compliance with health, safety, sanitation and alcohol awareness standards and liquor laws. Keeps high standards of food and beverage quality, service and marketing to maximize profits and insure outstanding customer service.  ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:•    Bachelor degree or equivalent experience•    4+ years of experience in food and beverage management, hotels preferred•    Ability to interpret financial and operational data into operational plan.•    Ability to lead and direct a team.•    Strong time management and negotiation skills.•    Ability to communicate effectively with the public and other Team Members.•    Ability to work extended hours when business necessitates.EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

• Host - Nico Osteria (Food Service)

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Pivot a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Host supervises and coordinates activities of dining room to provide fast and courteous service to patrons: Schedules dining reservations and arranges parties or special services for diners. Greets guests, escorts them to tables, and provides menus. Addresses complaints of patrons and ensures prompt and courteous service to guests.  Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Total receipts at end of shift to verify sales and clear cash register. Collect payment from customers.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:•    Food/Beverage Service Worker Permit, where applicable.•    Read, write and speak English fluently.•    High School diploma or equivalent.•    Display basic knowledge of operating computers.•    Meet minimum age requirement of jurisdiction.•    Ability to communicate effectively with the public and other Team Members.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

• Pastry Cook - Nico Osteria (Food Service)

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Pivot a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Pastry Cook is responsible for preparing and baking quality pastry items for the Pastry Shop, pastry and bread product quality and quantity and coordination of pastry and bread production for banquet and restaurant functions. The Pastry Cook is also responsible for complete knowledge of the correct use and maintenance of the equipment, tools and supplies.  Keep production schedule, forecast use, and communicate daily with the Executive Chef.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:•    Minimum 2 years Pastry experience.•    College degree or certification in culinary field/hospitality field preferred.•    Food/Beverage Service Worker Permit, where applicable.•    Ability to communicate effectively with the public and other Team Members.•    Ability to work extended hours when business necessitates.•    Read, write and speak and understand English.•    Ability to understand financial goals and accomplish them.EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

• Porter - Nico Osteria (Food Service)

  Great success demands great commitment, which ultimately leads to great reward. Join our team today!

  Working at Davidson Hotels & Resorts is a whole different experience. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and to each other. 

• Private Dining Sales Manager (Food & Beverage)

  Exciting opportunity at an award wining lifestyle hotel and restaurant!

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Pivot a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!The Private Dining Sales Manager is responsible for selling and servicing events for in-house groups as well as outside clients. The primary focus is to sell our private dining spaces including food and beverage with other responsibilities including menu planning, agenda setting and hotel meeting services. Other duties will include reviewing contracts and facilitating communication before, during and post event with hotel staff to ensure a high level of service. The Private Dining Sales Manager will also contribute to site inspections, maintaining strong customer relationships and working as a team member with the sales staff. Lucrative incentive plan and competitive salary offered!ADDITIONAL QUALIFICATIONS: 2 to 3 years experience directly related to restaurant, hotel, or catering events. Strong communications (telephone and in person).QUALIFICATIONS:•    Bachelor’s degree and/or 2+ years of hotel or F&B sales experience.•    1 year food and beverage experience.•    Strong understanding of negotiation and interpretation of contracts.•    Developed business communication skills, both written and verbal.•    Understanding/knowledge of Microsoft office.•    Confident and professional appearance.•    Proactive sales approach, assertive and fast paced, driven to succeed.•    Understanding of market segment, competitor’s strengths, weaknesses, economic trends, supply and demand.•    Time management skills. Being able to work on multiple projects with desired outcome for each.•    Creativity in designing events.EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.

• Server - Nico Osteria (Food Service)

  Great success demands great commitment, which ultimately leads to great reward. Join our team today!

  Working at Pivot Hotels & Resorts is a whole different experience. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and to each other. 

• Server Assistant - Nico Osteria (Food Service)

  Great success demands great commitment, which ultimately leads to great reward. Join our team today!

  Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Pivot a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!A Server Assistant assists with greeting and taking food and drink orders from restaurant guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing side work as instructed.ADDITIONAL QUALIFICATIONS:QUALIFICATIONS:•    Food/Beverage Service Worker Permit, where applicable.•    Six months to one year serving experience preferred.•    Read, write and speak English fluently.•    Meet minimum age requirement of jurisdiction.•    Ability to communicate effectively with the public and other Team Members.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationPivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

• Sous Chef (Chefs/Kitchen)

  We seek the best hospitality professionals. Achievers and leaders. Passionate, highly competitive and exceptional people.

  Working at Pivot Hotels & Resorts is a whole different experience. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and to each other. 

Apply for these jobs at hyatt.hospitalityonline.com/thompson-chicago

Scan this code on your smartphone to learn more about these jobs