Food & Beverage Manager

Hyatt House Herndon/Reston
Herndon, VA

Posted November 19, 2021

Food & Beverage Manager

The F & B Manager manages the daily operations of the restaurant and banquets, maintaining established quality and service standards, maximizing profits, controlling expenses, and ensuring sanitation, safety and food quality. The F&B Manager is responsible for ensuring the smooth operation of the dining room and banquet functions by directing the activity of staff, and facilitates the prompt and accurate seating and service of all guests. The F&B Manager will also be responsible for coaching, counseling and developing their team. 
What you will be doing
  • Manage the staffing, training and day-to-day activities of the banquets, restaurant and bar staff. Ensure that staff is scheduled based on forecasted business.
  • Assist the Executive Chef /Kitchen Manager in monitoring the presentation of food product and reviews any areas of concern raised by guests or staff. Ensure that the restaurant and banquet space is clean and ready for guests at all times.
  • Work closely with the Sales Department to ensure a smooth execution of events and banquets.
  • Work in support of team goals and measures effectiveness through the Food & Beverage profit and service performance of the hotel. Ensuring that all goals are geared toward exceeding guest expectations.
  • Responsible for the selection, training and development of the personnel within the department, planning, assigning and directing work, appraising performance, rewarding and disciplining employees; safety, addressing complaints and resolving problems Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.  Training should include brand training if applicable for day to day activities for banquets, restaurant/bar staff and room service if applicable.
  • Implement and manage all compliance programs to ensure compliance with the SOPs to include safety and sanitary regulations, all federal, state and local & brand if applicable regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
  • Manage guest relations and ensure that all guest issues and complaints are addressed in a timely fashion that meets and exceeds guest expectations by providing excellent service.
  • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations and follow branding guidelines.   Analyze market trends and implement strategies to improve patronage.
  • Develop, recommend, implement and manage the department’s annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations
  • Utilize leadership and motivational skills in order to maximize employee productivity and rating on guest satisfaction surveys.
  • Monitor and follow up on all F&B overages and shortages.
  • Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staff.
  • Prepare employee shift schedule according to the business forecast, payroll budget guidelines and productivity requirements. Ensures that proper scheduling is done appropriately without putting department in unnecessarily overtime.
  • Ensure all food and beverage costs are maintained to meet budget and are closely monitored at all times.
  • Focus the F&B Department on their role in contributing to the guest service scores.
  • Attend BEO meetings as needed.
Requirements
  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. 
  • Must be proficient in Windows operating systems, company approved spreadsheets, and word processing. 
  • Supervisory experience is a must.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Thorough knowledge of food products, wine pairings and proper presentation and ability to communicate the menu with guests.
  • Ability to create marketing strategies and promotional menu items with Chef to increase business volumes.
  • TIPS certified strongly preferred. (or obtained within 90 days of employment)
  • ServSafe, CPR, and First Aid certifications are preferred.
  • Must be able to stand for most of the shift. Length of time of these tasks may vary from day to day and task to task. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersAt A Glance

Nestled into Northern Virginia’s Dulles Corridor, Hyatt House Herndon/Reston is a neighborly hotel with a convenient location by premier shopping, dining and entertainment. Our Reston hotel offers free transportation and is near the Metro Station, so you can easily tour Washington DC and the Capitol. Or stick to Reston and visit close companies, golf courses, wineries and the Dulles International Airport (IAD).

Widewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website: HyattHouseHerndon.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

Hyatt House Herndon/Reston

127 Room Hotel

Our Hotel

Nestled into Northern Virginia’s Dulles Corridor, Hyatt House Herndon/Reston is a neighborly hotel with a convenient location by premier shopping, dining and entertainment. Our Reston hotel offers free transportation and is nearby the Metro Station, so you can easily tour Washington DC and the Capitol. Or stick to Reston and visit close companies, golf courses, wineries and the Dulles International Airport (IAD).

  • Residence program for guests staying 30+ nights (with laundry credits)
  • Complimentary newspaper
  • 24-hour Guest Market
  • 24-hour fitness center with Life Fitness® cardio equipment
  • Seasonal outdoor pool
  • Outdoor alfresco patio with barbeque grills
  • Hyatt Sport Court
  • Business Center with onsite print, copy, and fax service
  • 740 square feet of meeting and event space