Posted September 14, 2021
Do you have an outgoing personality and the ability to connect with others to create memorable guest experiences? If so, the Hyatt Place Memphis Wolfchase Galleria is looking for you!!! We are hiring for a Front Office Manager to join our leadership team.
We offer Competitive Wages, Excellent Benefits, and Flexible Scheduling!
The Front Office Manager is responsible for the successful operation and administration of all front office departments to include: front desk, bell/door, PBX, concierge (if applicable). The Front Office Manager must ensure that the department is continually balanced while focusing on providing an exceptional experience to every guest and maximizing department profitability at the same time. The Front Office Manager is responsible for ensuring that all front office operations are carried out professionally, to standards and at the highest level of service. The Front Office Manager will achieve desired outcomes by planning, implementing and controlling effective departmental strategies that drive results and through the creation, development and maintenance of a competent, motivated and empowered front office staff. The Front Office Manager will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff, supervisors and managers on a daily basis. The Front Office Manager will serve as the front office liaison to all other hotel departments.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Education & Experience:
125 Room Hotel
Welcome to Hyatt Place Memphis/Wolfchase Galleria, a modern hotel for corporate travelers and families on the outskirts of Memphis near Bartlett. Guests can find just what they need within walking distance, like the restaurants of Cordova or Wolfchase Galleria, the largest shopping mall in the city. From specialty Starbucks® coffee and granite countertops to 24/7 dining and work desks in each guest room, lodging in Tennessee has never felt, nor tasted, sweeter.
Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. The Market offers a selection of perfectly packaged grab-and-go items from snacks to salads, while our bakery case offers an array of temping pastries and sweets. The Bar offers thoughtfully sourced, regionally inspired food, premium alcoholic beverages and specialty coffee drinks.
7905 Giacosa Place
Memphis, TN 38133
Telephone (901) 371-0010