Jobs at Hyatt Brands

Room Attendant

Hyatt Place South Bend/Mishawaka
Mishawaka, IN

Part Time

Posted June 10, 2021

fresh, clean, and styled to impress

Room Attendant

Purpose

Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

Work Performed

  • Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
  • Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
  • Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by hotel leadership.

Qualifications

Experience & Education:

  • 1+ years of housekeeping experience, preferably in hotels
  • High School diploma or equivalency education certificate required

Communication:

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace

Physical:

  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
  • Reach, bend, stoop, and pivot frequently throughout the workday

Managed by First Hospitality

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

Hyatt Place South Bend/Mishawaka

121 Room Hotel

A popular South Bend Hotel

The Hyatt Place South Bend/Mishawaka, Indiana hotel is ideally situated minutes from one of the most popular area landmarks, the University of Notre Dame.  Our South Bend hotel's close proximity to the University makes it easy to catch a football game at Notre Dame Stadium or attend one of the many hosted seminars.  During your visit to South Bend Indiana enjoy shopping at the University Park Mall and a sampling of over 10 restaurants within half a mile of the Hyatt Place hotel.
 
Excellent service combined with the conveniences of home make Hyatt Place a popular choice among local hotels. Enjoy complimentary hot breakfast served daily and stay connected with free wifi throughout the hotel. Order freshly prepared meals or sip your favorite specialty coffee beverage 24/7 in our Gallery.
 
Nearby attractions include the Studebaker Museum, the Morris Performing Arts Center, Healthworks Kids’ Museum and the Snite Museum of Art.  For sports enthusiasts, our South Bend hotel is accessible to the Ice Box and Compton Ice Arenas home to a variety of hockey tournaments.  The Hyatt Place South Bend/Mishawaka is also within close proximity to Saint Mary’s College and Bethel College.  Business travelers appreciate our central location to top businesses including Edison Lakes Corporate Park, Bayer Corporation, Liberty Mutual, Northwestern Mutual, AM General, and St. Joe’s Medical Center.

 

Hyatt Place South Bend/Mishawaka

215 West Day Road

Mishawaka, IN 46545

Telephone (574) 258-7777