MUST HAVE OPEN AVAILABILITY FOR SCHEDULING incl. WEEKENDS and HOLIDAYS
- Assists guests with carrying luggage and other items to room
- Assists with helping change guest rooms, deliver messages or request taxis for guests
- Operate Hotel Van transporting hotel guests
- Other duties as assigned
EDUCATION AND EXPERIENCE:
- Minimum of 1 year in hotel customer service role
- Minimum of High School education, post-high school education preferred
- Valid Driver's License
KNOWLEDGE, SKILLS AND ABILITIES:
- Outgoing personality
- Ability to communicate effectively verbally
- Team player
- Ability to exceed expectations of guests
- Customer service focus
Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
Hyatt Regency Bloomington
303 Room Hotel
Situated on the Blue Line Light Rail at Bloomington Central Station just one stop from the Mall of America and Minneapolis St. Paul International Airport, Hyatt Regency Bloomington-Minneapolis is the ideal location for business or pleasure. Offering upgraded amenities, complimentary Wi-Fi in all guest rooms and lobby, a full-service concierge, and superior service, our Hyatt Regency hotel in Bloomington, MN, is the perfect place for guests to relax, work, connect and explore. Featuring Regency Club Level guest rooms and 14 suites with panoramic views, our Bloomington-Minneapolis hotel offers stunning accommodations. We inspire guests to live well while visiting the Minnesota Valley National Wildlife Refuge just steps from the hotel escaping from urban to rural enjoying walking paths and breath taking views.