Jobs at Hyatt Brands

Guest Service Team Member

Hyatt Place Santa Cruz
Santa Cruz, CA

Posted April 16, 2021

Hyatt Place Santa Cruz is seeking individuals who love to smile!

Guest Service Team Member

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field!

At Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.

Our Guest Service Team Membersgreet our guests upon arrival with a genuine smile and warm welcome, giving guests that important first and lasting impression. 

Duties include:

  • Delivering exceptional guest service, problem solving, and ensuring guest satisfaction
  • Perform check-in and check-out transactions for guests, utilizing computer and cash handling skills
  • Provide service at the bar for espresso & alcoholic beverages, as well as helping prepare food in the kitchen
  • Set up and service meetings as needed


  • Customer service experience is required, preferably in a hotel or related field
  • High school diploma or equivalent required
  • Must have ability to work weekends, evenings and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.
  • Must be 18 years or older

Hyatt Place Santa Cruz

106 Room Hotel

Our Hotel

With numerous amenities, spacious rooms and a shared computers, Hyatt Place Santa Cruz Hotel is perfect for all travelers and a quick trip away from Natural Bridges State Beach, the Santa Cruz Museum of Art and History, The Santa Cruz Beach Boardwalk, Santa Cruz Wharf and more.

Guests can wake up to breakfast served every day. We are currently featuring a selection of pre-packaged breakfast items, such as hot breakfast sandwiches, fresh fruit, yogurt, and more. The Market offers a selection of perfectly packaged grab-and-go items from snacks to salads, while our bakery case offers an array of tempting pastries and sweets. The Bar offers thoughtfully sourced, regionally inspired food, premium alcoholic beverages and specialty coffee drinks.

Hyatt Place Santa Cruz

407 Broadway Avenue

Santa Cruz, CA 95060

Telephone (831) 226-2300