Jobs at Hyatt Brands

Host / Hostess

Hyatt Centric Las Olas
Fort Lauderdale, FL

Posted November 4, 2020

Host / Hostess

Job Description

Overview: A Kolter Hospitality Host delivers service excellence to our guests in an attentive, courteous and efficient manner. This position is responsible for welcoming guest to the restaurant from the time they walk through the door until the time they depart.

Performance Expectations:

  1. Greet and provide exceptional service to guests.
  2. Take guest reservation or put on waiting list, reflecting availability of the restaurant.
  3. Take guests to their seats and notify server.
  4. Answer phones in a courteous and timely manner.
  5. Possess knowledge of menus and applicable specials.
  6. Buss all tables removing soiled dishes after each course when requested by server.
  7. Assist food and beverage team members as situations arise.
  8. Respond appropriately to guest requests.
  9. Perform opening and closing procedures along with side work as assigned.
  10. Follow proper procedures regarding cash handling, following cash bank reconciliation and end of shift drop.
  11. Report any items in need of repair.
  12. Follow all safety procedures while working.

Behavioral Expectations:

  • Be effective and innovative in handling and solving problems in the workplace. 
  • Remain positive and helpful while working in a fast-paced environment.
  • Committed to the success and growth of the company. 
  • Act honorably, even when no one is watching. 
  • Eagerness to grow and/or develop within the company 
  • Passionately provide personalized guest service 

EOE

M/F/Vet/Disability

DFWP

Kolter Hospitality Participates in E-Verify

Requirements

General Requirements:

Able to work most weekends and holidays.

Report to work on time and in proper uniform.

Knowledge and/or ability to operate a computer.

Experience: None. Customer Service or Hospitality experience a plus. 

Education: None

Physical Requirements:

Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

Hyatt Centric Las Olas

121 Room Hotel

Hyatt Centric Fort Lauderdale, currently under construction is slated to open in 2020. The 238 modern-designed guest rooms will occupy the first 15 floors of this multi-story high-rise condo-hotel building –121 luxury condominiums are for sale on the 16th floor and above. The hotel amenities will include 8,500 sq. ft. restaurant with a large exterior patio space at lobby-level, an indoor/outdoor bar seating area on Las Olas Blvd, an elevated pool with views of Las Olas River, 6,000 sq.ft. of meeting and banquet space, 24-hour valet service and an onsite parking garage. Its downtown location will provide its guests and residents with a wide array of activities, including the plethora of upscale shopping and dining, easy access to the white sandy beaches of Fort Lauderdale and Miami, as well as having the arts, culture and entertainment at their fingertips.