Jobs at Hyatt Brands

Server

Hyatt Centric Las Olas
Fort Lauderdale, FL

Posted November 23, 2020

Server

Job Description

Position Summary: The server is responsible for providing the highest quality of service to guests in an attentive, courteous and efficient manner. Service guests by receiving and delivering their order and collecting payment.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Prepare and serve food and drinks for guests using suggestive selling techniques.
  2. Have a thorough knowledge of menus and applicable specials.
  3. Ring food orders into computer immediately, collect money from guests for entrees served and make change.
  4.  Ensure orders are accurate and presented in a timely manner. 
  5. Pre-bus all tables removing soiled dishes after each course.
  6. Be able to operate the hotel computer system.
  7. Perform opening and closing procedures along with side work as assigned.
  8. Follow proper procedure regarding cash handling, following cash bank reconciliation and end of shift drop.
  9. Maintain a clean and efficient restaurant.
  10. Know and comply with state food handling and liquor laws.
  11. Ensures compliance with all cash handling and bill handling policies and procedures.
  12. Engage guests in a cordial, efficient and professional manner.
  13. Perform all set up and side work.
  14. Adhere to hotel grooming standards.
  15.  Assist host and food runner as situations arise.
  16. Resolve guest complaints and perform service recovery when required (escalate complaints to immediate supervisor if needed)
  17. Provide exceptional service by periodically checking in on guest to ensure guest satisfaction.
  18. Perform any additional tasks requested by management.

EOE

M/F/Vet/Disability

DFWP

Kolter Hospitality Participates in E-Verify

Requirements

Education: High school education/GED.

Experience: Previous experience in a hotel or related field preferred.

Hours required: Scheduled days and time vary based on hotel needs. Must be able to work weekends.

Skills and Abilities:

  • Must be able to pass TIPS certification/alcohol awareness training and food handler training.
  • Knowledge or and ability to operate a computer.
  • Ability to regularly lift and/or move up to 30 pounds.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

Hyatt Centric Las Olas

121 Room Hotel

Hyatt Centric Fort Lauderdale, currently under construction is slated to open in 2020. The 238 modern-designed guest rooms will occupy the first 15 floors of this multi-story high-rise condo-hotel building –121 luxury condominiums are for sale on the 16th floor and above. The hotel amenities will include 8,500 sq. ft. restaurant with a large exterior patio space at lobby-level, an indoor/outdoor bar seating area on Las Olas Blvd, an elevated pool with views of Las Olas River, 6,000 sq.ft. of meeting and banquet space, 24-hour valet service and an onsite parking garage. Its downtown location will provide its guests and residents with a wide array of activities, including the plethora of upscale shopping and dining, easy access to the white sandy beaches of Fort Lauderdale and Miami, as well as having the arts, culture and entertainment at their fingertips.