Jobs at Hyatt Brands

Safety & Security Officer

Hyatt Regency Tulsa
Tulsa, OK

Posted September 16, 2020

Safety & Security Officer

Job Summary

A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Certificate of Completion in Safety and Security Training (must comply with State requirements)
  • CPR First Aid and Heimlich maneuver Certified.
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Certificate of Completion in Safety and Security Training (must comply with State requirements)
  • CPR First Aid and Heimlich maneuver Certified.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain radio contact with the Front Desk/Night Auditor at all times.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Maintain and review daily activity log.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Hold briefing with Guest Services staff both at the beginning and end of shift.
  • Check I.D. of visitors/employees as necessary.
  • Open secured areas for authorized personnel.
  • Maintain an awareness of legal limitations of position (i.e. local ordinances state ordinances etc.).
  • Check lights and door locks. Investigate auto accidents/theft.
  • Respond to complaints.
  • Assist guests to their rooms or help guests enter their rooms.
  • Conduct room theft investigations.
  • Assist during medical emergencies.
  • Investigate assault complaints.
  • Assist outside agencies as necessary.
  • Provide escort.
  • Respond to employee altercations.
  • Assist with intoxicated guests.
  • Respond to security alarms.
  • Be knowledgeable about hotel and guestroom locking systems.
  • Monitor TV cameras (CCTV) (if applicable).
  • Challenge suspicious persons.
  • Check safety hazards. Make rounds.
  • Administer First Aid/C.P.R as necessary.
  • Administer Heimlich maneuver to choking victims.
  • Complete Incident/Accident Reports in a clear and concise manner.
  • Answer phone and dispatch.
  • Work special functions as requested.
  • Receive deliveries.
  • Deliver requested items to guest rooms.
  • Make wake-up calls.
  • Pick up items left on property (during rounds).
  • Assist with van runs as requested.
  • Assist Front Desk with Express Check-outs and newspaper delivery.
  • Handle items for �_oLost and Found�__ according to the standards.
  • Attend meetings as required.
  • Other duties as required.

Hyatt Regency Tulsa

444 Room Hotel

Our Hotel

Hyatt Regency Tulsa is located in the heart of downtown Tulsa’s vibrant business, entertainment, and cultural districts. Our hotel overlooks the scenic gardens of the Williams Center Complex and is only eight miles from Tulsa International Airport. Adjoined via skybridge to Williams Towers, our luxury, high-rise Tulsa hotel is adjacent to the famous Tulsa Performing Arts Center and just a few walking blocks from the Cox Convention Center, BOK Center and more than 50 restaurants and bars.

Hyatt Regency Tulsa offers modern and spacious hotel accommodations for your stay in Tulsa, OK. Rooms and suites feature modern amenities perfect for making a work week, vacation, or extended stay experience “feel like home”.

  • 444 recently renovated guestrooms with luxurious suites
  • 24-hour fitness center & business center
  • Indoor/Outdoor rooftop swimming pool and sundeck
  • Ihloff Salon and Day Spa
  • Exclusive regency club lounge
  • Convenient downtown location, only six blocks from the Cox Convention Center, 2 blocks from BOK Center

Hyatt Regency Tulsa

100 East Second Street

Tulsa, OK 74103

Telephone (918) 234-1234