Jobs at Hyatt Brands

Front Desk Agent

Hyatt Place Asheville/Downtown
Asheville, NC

Posted June 29, 2020

Front Desk Agent

The Hyatt Place Downtown Asheville is seeking a highly enthusiastic hotelier to join our team as Front Desk Agent. This position offers a fun and exciting opportunity to work with a "service first" company with future growth opportunities. The hotel is ideally located in downtown Asheville and is within walking distance of over 200 locally-owned restaurants, shops, entertainment venues and all things eclectically Asheville. The hotel has 140 rooms, a heated indoor pool, 24 hour market, and event space for up to 125 guests.Come join the most dynamic hospitality team in Asheville! The Front Desk Agent performs customer service functions related to guest registration, reservations and process all payments according to established hotel requirements. This position provides information and services to any guest or visitor in a friendly, professional manner.

Associates receive competitive pay, paid time off, incentive bonuses, worldwide employee travel discounts, and more! Full-Time associates are eligible for medical & dental insurance.

Requirements:

  • Customer service experience is required, preferably in a hotel or related field
  • High school diploma or equivalent required
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.
  • Must be 18 years or older
  • Hyatt Place Asheville/Downtown

    140 Room Hotel

    Our Hotel

    The Hyatt Place Asheville Downtown is one of the most iconic hotels in Asheville NC. When travelers stay with us, in scenic Downtown Asheville they are conveniently located near more than 200 locally owned restaurants, shops, and entertainment venues.

    Rooms at The Hyatt Place Asheville Downtown are spacious and relaxing, with attached living space and luxurious amenities a stay will be nothing less than relaxing.

    Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. They can get a caffeine fix in the AM, or sip a cocktail at the bar in the PM.

    Hyatt Place Asheville/Downtown

    199 Haywood Street

    Asheville, NC 28801

    Telephone (828) 505-8500