Posted June 29, 2020
Join our fun service oriented team at our Crocker Park Hotel!
The Maintenance Host contributes to the hotel’s commitment to high quality guest satisfaction and teamwork by safely and efficiently maintaining the property i.e. performs preventative maintenance; repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.
In order to apply for this position, you must be legally authorized to work in the United States. Upon hire you must complete the I-9 form within the first 3 days of employment.
We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction. We also expect our employees to champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.
Essential Functions of the Job:
Job Duties and Responsibilities:
Complies with State /Federal laws and hotel policies/ procedures, i.e. Employee Handbook
Arrives to work on-time and ready to begin shift. (Follows call-out policy.)
Arrives to work in appropriate work attire (uniform, foot wear, name tag) neat and professional in appearance
Seeks approval from management prior to working overtime (i.e. punching in early or staying beyond scheduled shift)
Acknowledges our guest with a smile and friendly “hello.” Promptly attends to guest needs
Displays a positive “can do” attitude while maintaining a high level of professionalism consistent with the company values
Demonstrates a team behavior and attitude of working together to accomplish tasks (even if outside specific job duties)
Completes work in a timely manner and meets productivity standards/expectations
General repair of plumbing, VTAC units, room furniture, bathroom fixtures and tile, painting, wall vinyl, electronic locks, television, and carpentry
Completes routine equipment checks and performs preventative maintenance on hotel’s machinery, i.e. boilers, chiller, laundry equipment, vacuums, exercise equipment, and ice machines as scheduled
Performs regular preventative maintenance to guest rooms as assigned
Responds to guest maintenance request in a prompt and courteous manner
Maintains knowledge of the hotel fire alarm & sprinkler systems
Locates and corrects in-room heating, ventilation, and air conditioning malfunctions
Keeps work area clean, neat, and well organized
Knowledge and use of basic hand and power tools required
Cleans pool deck and pool every morning and again as needed in periods of high usage
Daily check and documentation of pool chemicals to maintain correct levels, and adjust as necessary
Daily verification and communication to Front Desk about each room in OOO Status
Daily parking lot cleaning and sweeping at all entrances (including snow & ice removal during winter)
Performs additional duties as assigned
110 Room Hotel
Our Crocker Park hotel in Westlake boasts 110 stylish guest rooms and suites with modern guest amenities and tech-savvy conveniences, like an indoor pool, fitness center, and free Wi-Fi. We also offer 850 square feet of event space for gatherings of all kinds.
Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. They can get a caffeine fix in the a.m., or sip a cocktail at the bar in the p.m.