Night Audit/Front Desk Agent

Hyatt Regency Milwaukee
Milwaukee, WI

Posted November 1, 2019

Night Audit/Front Desk Agent

Checking people in and out. It’s a no brainer, right? You like the night shift and helping people in any way and at any time. Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request late at night with prompt courtesy. As a Night Auditor/Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s night and day.

As a Night Auditor/Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Turn over the day financially during the 3rd shift, and prepare reports and information for Accounting.
  • Balance the day in preparation for accounting.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Hyatt Regency Milwaukee

481 Room Hotel

Our Hotel

Travelers can experience Brew City the way it was meant to be seen - from our sensational hotel in Milwaukee, WI. Whether in town for a business meeting or family getaway, Hyatt Regency is the ideal place for visitors to stay to explore the area, be productive, and feel at home. Located adjacent to the Wisconsin Center, our hotel in the downtown district perfectly complements the convention center with over 33,000 square feet of stylish event space, ideal for social galas, weddings, conferences, and executive meetings. 

What Makes A Seamless Stay:

  • Contemporary accommodations
  • Business friendly amenities
  • An enclosed walkway connects the hotel to the Convention Center
  • Beautifully renovated rooftop ballroom, Vue
  • Market fresh cuisine