In Room Dining Coordinator

Thompson Chicago
Chicago, IL

Posted August 13, 2019

Exciting opportunity at an award wining lifestyle hotel!

In Room Dining Coordinator

Pivot Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry.  The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Pivot a great place to work and provide the foundation for building successful careers.  If you share our passion for delivering hospitality where details matter, apply today to join our team!

The In Room Dining Coordinator is responsible for: handling incoming and outgoing phone calls; responding to guest requests; learn and disseminate basic hotel information; be knowledgeable of procedures and techniques necessary for the smooth operation of the department and take in room dining orders. In Room Dining Coordinators are required to: display a guest orientation; possess a working knowledge of computers; and display an excellent phone manner.  Operate the hotel telephones in an efficient, courteous and professional manner to provide quality operations which maximize guest satisfaction. Candidate must have excellent communication skills and ability to multi-task and work a varied schedule.

 ADDITIONAL QUALIFICATIONS:

QUALIFICATIONS:
•    High School graduate or G.E.D. equivalent.
•    Ability to communicate effectively with the public and other Team Members.
•    Read, write and speak English fluently.
•    Strong problem solving skills and great customer service required.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Pivot Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check will be required.

Thompson Chicago

247 Room Hotel

Surrounded by historic homes, lush tree-lined streets and designer boutiques with beautiful Lake Michigan just steps away, Thompson Chicago provides the ideal location to feel connected to the city we call home. The floor-to-ceiling windows in the 247 rooms and suites offer a unique vantage point to take it all in. While the jewel-toned velvet furniture accented with a color palette of muted gray and tan impart a soothing and stylish aesthetic to each of our rooms.