Housekeeper

Hyatt Place Greensboro
Greensboro, NC

Part Time

Posted September 16, 2019

Housekeeper

Position Summary:

The purpose of this job is to clean guest rooms and bath in accordance with company standards for quantity, cleanliness, guest satisfaction, and safety and security. Responsible for the cleanliness and arrangement of supplies in guest rooms.

Essential Functions:


    • Provide the highest quality of service to the guest at all times.

    • Stock supply cart and use the amount of supplies that are in accordance with standards.

    • Using correct chemicals provided, clean guest rooms, which includes but is not limited to striping and making the bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures, and vacuuming.

    • Sanitize all glassware and ice buckets as in accordance to state and local health department standards.

    • Clean guest baths, which includes but is not limited to cleaning bath fixtures, commodes, floors, wall and mirrors.

    • Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance to standards.

    • Inspect room for repairs or fixtures that are not working properly and make small repairs such as replacing batteries for remote control or replacing light bulbs. Report request for repairs to supervisor or maintenance department in accordance with hotel procedures.

    • Inspect rooms and baths to assure quality standards have been achieved.

    • After cleaning each room and bath, report room status to front desk in accordance with hotel procedures.

    • Achieve productivity and quality standards for cleaning rooms and baths.

    • After cleaning rooms and baths, store cart and supplies, and empty trash in accordance with hotel procedures.

    • Report any discrepancies to the Housekeeping Manager.

    • Be able to lift and carry 30lbs.; push and pull 60 lbs.

    • Be available to work a varied scheduled of hours worked and days off.

    • Assist other employees in various assignments such as cleaning, stocking supplies or assisting in laundry.

    • Other duties as assigned, of which the employee is capable of performing.

Guest Satisfaction 


    • Announce presence and enter guest rooms in accordance with standards and procedures.

    • Smile, acknowledge and greet guest in rooms and/or in passing in hallways and other public areas.

    • Respond to guest’s request for additional supplies such as extra towels, iron board, etc.

Safety and Security 


    • Perform work duties in accordance with safety and security policies and procedures.

    • Perform work duties in accordance with regulations such as OSHA, HAZCOM, and Blood Borne Pathogens.

    • Report and store lost and found items in accordance with hotel procedures.

Requirements:


    • Ability to speak, read, write and understand the English language

    • Basic reading, writing and math skills

    • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment

    • Commitment to exceptional guest service

    • Great positive attitude

Hyatt Place Greensboro

124 Room Hotel

With its chic, casual design, Hyatt Place Greensboro is a unique hotel for today’s traveler. Spacious rooms are equipped with tech features like free Wi-Fi and Hyatt Plug Panels that integrate your personal laptops and tablets. Approachable Gallery Hosts are here 24/7 to help with whatever you need. Plus, we’re central to exciting Greensboro destinations, e universities, downtown, shopping, and dining.

You’ll feel right at home in your spacious hotel room with its contemporary décor and modern amenities. Luxuriate in a plush, Hyatt Grand Bed. Watch your favorite shows or play games on the 42-inch flat panel HDTV, with swivel action, so you can move around the room. The Cozy Corner living area is the place to relax and unwind, and the sofa converts to a queen-size bed. Take a swim in our seasonal, heated outdoor pool and feel free to use the nearby fitness center. Traveling with your pet? They’re more than welcome at our Greensboro hotel.

Every morning, guests are welcome to savor the best breakfast in town - and with our compliments. The a.m. Kitchen Skillet serves up an appetizing array of foods including favorites from the Fridge like fruit juices and milk; the Bowls Bar with cottage cheese, oatmeal, and yogurt; the Bread Box full of pastries (yum!) and multigrain breads; and our signature Breakfast Sandwiches - try stopping at just one. Food is available 24/7. During the day, the Kitchen is yours, with real dishware and a casual buffet setting. In the Gallery, grab a cup of coffee, a cocktail, or a few snacks.

 
 

Hyatt Place Greensboro

1619 Stanley Road

Greensboro, NC 27407

Telephone (336) 852-1443