Maintenance Technician

Hyatt Place Philadelphia/King of Prussia
King of Prussia, PA

Posted December 5, 2018

Maintenance Technician

The General Maintenance Engineer performs interior and external preventative maintenance along with mechanical, electrical and plumbing repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Impresses guest with quality and timely service in a pleasant and friendly manner. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records.  

  • Respond to and resolve engineering service requests in a courteous, efficient, safe manner.

  • Appropriate and proper use of engineering supplies and tools.

  • Maintain all engineering and work areas in orderly and clean condition.  

  • Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.  

  • Document all parts used and parts needed to be purchased.

  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

  • Consistent professional and positive attitude and actions when communicating with guests and associates.

  • Ensure maintenance problems are promptly reported through proper channels.

  • Comply with all company policies and procedures.

  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

  • Check with manager/supervisor before leaving work area for any reason.

  • On time and at work when scheduled, and in proper uniform.

  • Attend department meetings as scheduled.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction.

  • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.

  • Any other tasks/duties as requested by management.

Qualifications

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience


  • High school diploma/GED and training in building maintenance

  • Two or more years of experience in building maintenance or related experience

  • Experience in the hospitality industry preferred

  • Ability to understand and provide friendly guest service.

  • Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards.

  • Ability to properly use engineering tools and supplies.

  • Ability to complete assignments in a timely manner, identify and investigate issues and resolve basic matters.

  • Ability to follow an appropriate course of action based on policies and procedures.

  • Consistently professional attitude and behavior with effective listening and communication skills.

  • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible, efficient, and simultaneously handling competing and changing priorities.

  • Attention to details, good organizational skills, and efficient time management.

  • Ability to satisfy the legal requirements for employment within the jurisdiction.

Skills and Abilities


  • Ability to understand and provide friendly guest service.

  • Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards.

  • Ability to properly use engineering tools and supplies.

  • Ability to complete assignments in a timely manner, identify and investigate issues and resolve basic matters.

  • Ability to follow an appropriate course of action based on policies and procedures.

  • Consistently professional attitude and behavior with effective listening and communication skills.

  • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible, efficient, and simultaneously handling competing and changing priorities.

  • Attention to details, good organizational skills, and efficient time management.

  • Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort

Physical work is a primary part of job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

Notice

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Important: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.

In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph.

If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

Hyatt Place Philadelphia/King of Prussia

129 Room Hotel

Hyatt Place Philadelphia – King of Prussia offers a refreshing blend of style, innovation with casual hospitality to create a new hotel experience in the Philadelphia area. The hotel provides travelers with a well-designed, high-tech and contemporary environment, modern lifestyle features and inviting spaces.
 
At Hyatt Place Philadelphia – King of Prussia, friends and family come together in fresh ways. Wake up with our complimentary breakfast, grab a healthy lunch in the Gallery and wind down in the evening with cocktails in the Bakery Café.  Enjoy a refreshing swim in the indoor pool, soak in the hot tub, and get energized in our fitness center. When it’s time to think up your next big idea or throw a party, our hotel offers flexible meeting and event space with advanced A/V and catering. Spacious guestrooms and studios with Hyatt Grand Beds and media centers make you feel welcome.
 
Business travelers appreciate that the hotel is close to the Valley Forge Convention Center, Philadelphia Expo Center, and many Fortune 500 Companies, including Universal Health Services, UGI, Lockheed Martin, Verizon, AT&T, Unisys, SunGard Data Systems, Shire Inc., EBay, Pfizer, Merck, and J&J Companies. For outdoor adventure, explore Valley Forge National Park or discover the area’s top shopping at King of Prussia Mall, Philadelphia Premium Outlets, and QVC Studios. Take a 30 minute drive to Historic Philadelphia, and see the Liberty Bell, National Constitution Center and the Betsy Ross House.
 
For students, the hotel is near Villanova University, Ursinus College, Cabrini College and Valley Forge Military Academy & College. 
 
 

Hyatt Place Philadelphia/King of Prussia

440 American Avenue

King of Prussia, PA 19406

Telephone (484) 690-3000