Housekeeping Supervisor

Hyatt Place Coconut Point
Estero, FL

Posted January 11, 2019

Housekeeping Supervisor

Job Description

Position Summary: The Housekeeping Supervisor is responsible for daily supervision of the Housekeeping staff, quality service, guest satisfaction and safety. Supervises cleaning and assists in administration of Housekeeping services in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.

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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Supervisor the housekeeping staff

2. Evaluate the staff’s job performance and coach and counsel as necessary.

3. Clearly communicate the standards of performance and ensure all required training occurs.

4. Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house. Ensure compliance with proper cleaning techniques, procedures, and brand standards.

5. Order supplies and maintain accurate inventory.

6. Respond to guest requests in a hospitable manner to ensure guest satisfaction.

7. Report any items in need of repair.

8. Follow proper lost and found procedures for items left behind in a guest room.

9. Perform their work in a safe manner.

10. Report to work on time and in proper uniform.

11. Perform other tasks as assigned by management.

Requirements

Education: no formal education required.

Experience: No previous experience necessary. Previous housekeeping experience desirable.

Hours required: Scheduled days and time vary based on hotel needs. Must be able to work weekends.

  • Ability to read a limited number of two or three syllable words.
  • Ability to communicate with guests.
  • Ability to stand for up to 8 hours.
  • Ability to provide friendly guest service with a smile.
  • Ability to lift, pull and push moderate weight (minimum of 30 lbs)

This description is a summary of primary responsibilities and qualifications. The job description is not intended to

include all duties or qualifications that may be required now or in the future.

Hyatt Place Coconut Point

108 Room Hotel

At Hyatt Place Coconut Point, we go out of our way to ensure a memorable and seamless stay. Highlights range from roomy rooms to premium amenities like a 24-hour StayFitTM Gym and an outdoor pool. Our desirable location puts us near Florida Gulf Coast University, beautiful beaches and exciting attractions. Experience casually, chic Estero, Florida hotel that is uncomplicated and relaxing so you can do your thing while on the road.
 

Nobody brings breakfast you like our Bonita Springs hotel, FL hotel. The a.m. Kitchen SkilletTM will wake up your palate with everything from pancakes and waffles to cereal and hot breakfast sandwiches. Featuring sit-down meals and grab 'n go fare, the 24/7 Gallery Menu & Market is the place to greet, eat and meet. Stop by the Coffee to Cocktails Bar for Starbucks® specialty coffee drinks, beer, wine and adult libations.
 

Enhance your next small business event by scheduling it at our Florida Gulf Coast hotel that’s situated between Naples and Ft. Myers. Discover 1,000 square feet of flexible space for meetings, training sessions, receptions and banquets. Appealing amenities include audiovisual equipment and onsite catering. A dedicated meeting host is on hand to coordinate all the details.

 

Hyatt Place Coconut Point

23120 Via Villagio

Estero, FL 33928

Telephone (239) 495-1395