Jobs at Hyatt Brands

Front Desk/Gallery Host

Hyatt Place Milwaukee-West
Milwaukee, WI

Posted May 6, 2020

Friendly, outgoing individuals wanted!

Front Desk/Gallery Host

Gallery Host:  The Gallery Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Responsibilities include, but are not limited to, the following: Assist guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc. Coordinates all guest requests, informs guests of hotel services, features, and room amenities. Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Uses suggestive selling techniques.Our successful Gallery Hosts demonstrate attributes of a great Host by being aware and attentive to our guest's needs; in addition they create conversations and share a moment thereby making a real connection with our guests.

Job Requirements: Customer service experience is required, preferably in a hotel or related field.  High school diploma or equivalent required.  Must have ability to work weekends and holidays.  Requires strong command of the English language to include speaking, reading and writing.  Ability to learn quickly and work in fast paced position with constant guest interaction.  Must be able to multi-task.  Ability to lift, pull, and push moderate weight (minimum of 20 lbs).  Must possess basic computer skills, i.e. Word, Excel, etc. Must be 18 years or older.  Opera knowledge beneficial. 

Hyatt Place Milwaukee-West

121 Room Hotel

Located less than 30 minutes from General Mitchell International Airport and just north of the heart of Milwaukee, the Hyatt Place Milwaukee West hotel offers visitors access to some of the area’s best attractions, including the Historic Third Ward, Milwaukee Mile and Potawatomi Casino. The hotel is also convenient to the area’s many festival locations, such as Summerfest, Festa Italiana and Irish Fest.

For business travelers, the hotel is minutes from offices for companies such as Kohl’s, ADM, and Inland Power Group.

For more information regarding local restaurants and activities near the Milwaukee West hotel, please visit our Activities page.

During your stay, you can enjoy specialty Starbucks® coffee drinks and friendly conversation at the intimate Bakery Cafe'. A Host will happily assist you with orders from the 24-hour Guest Kitchen, which offers café-quality, made-to-order meals and snacks along with a complimentary hot breakfast daily.

Hyatt Place Milwaukee-West

11777 West Silver Spring Drive

Milwaukee, WI 53225

Telephone (414) 462-3500